bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Turned up on time and completed the job quickly and very professionally.”

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Posted 8 years ago

“Tended to send out General emails through the process advising on each what was needed, even though I'd provided documents. Would benefit from tailoring. Also, took a while to get installed. Why sent an email giving availability (except in Scotland) when they knew I was in Scotland? Had to chase up a response to my email advising this and asking for another date after no response for 5 days. Wasn't issued with my Polar card, had to phone and ask for it. Was told it wasn't ordered because I live in Scotland, I pointed out that 1) there are Polar units in Scotland 2) I do venture over the border on the odd occasion. Can't fault the installer, and the unit works as expected.”

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Posted 8 years ago

“Excellent installation”

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Posted 8 years ago

“Engineer was good at his job and knowledgeable but made a point of telling me the office had booked the job wrong and saying he should not have been doing this work without me being charged. Not sure as a customer he should be blaming another employee for making mistakes.”

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Posted 8 years ago

“very good”

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Posted 8 years ago

“Punctual service with a knowledgeable electrician. Unit fitted as requested and so very satisfied with the whole thing.”

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Posted 8 years ago

“A good product which was installed efficiently. So far it has proved good.”

bp pulse 4 star review on 30th July 2018

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Posted 8 years ago

“excellent service provided by the engineer. Thank you. Len Shah”

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Posted 8 years ago

“Very happy with the service provided”

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Posted 8 years ago

“One of the worst companies I have ever dealt with. The whole experience was a disgrace. I dealt with 3 different people from ordering to fitting, none of who coordinated with each other. Even the fitter didn't turn up with the right part although the site was surveyed and I had already pre paid!. I would never recommend you to anyone and intend to write to BMW with my views!!”

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Posted 8 years ago

“Very slick service from start to finish.”

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Posted 8 years ago

“Engineer was on time, knowledgeable, talked me through the options and did a really professional job.”

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Posted 8 years ago

“Communication and confirmation trying to book was poor”

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Posted 8 years ago

“The installation engineer John was excellent. His professional approach and pleasant personality was very refreshing. John arrived exactly when he said he would and was very clean and tidy whilst working. My only slight moan (and it is very slight) wo the amount of e-mail correspondence that was received requesting the same information when planning the visit. This could be reduced and condensed into one or two e-mails. All in all it was a very good experience and I would recommend Chargemaster PLC to anyone.”

bp pulse 5 star review on 30th July 2018

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Posted 8 years ago

“Appointment was for between 12.00 and 3.00 pm but Engineer phoned to say he could be with us by 10.30am. This, in fact, suited us better and the job was done cleanly and without fuss. He explained all the workings of the unit and we were delighted with the installation. Good customer service!”

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Posted 8 years ago

“very good”

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Posted 8 years ago

“Very professional and helpful company, very easy to communicate with. The electtrician turned up on time and quickly fitted the charger without disruption. Great service.”

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Posted 8 years ago

“Engineer who finally installed charging station was excellent but admin and communications leading up to installation were confused, misleading and shambolic”

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Posted 8 years ago

“Good response to original enquiry. Survey went good accordingly. Installation was effeciant and progressed with care and attention to detail. perfect in all respects.”

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Posted 8 years ago

“Easy to deal with on the phone, installer was friendly and efficient.”

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Posted 8 years ago

bp pulse is rated 3.9 based on 4,417 reviews