bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

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“Dreadful customer service. Would never use you again. The install itself was fine but doesn’t make up for it”

Helpful Report

Posted 7 years ago

“Made a point before installation that I did not consider the charge lead to be long enough to reach the car charging point.(4.7m) This proved to be the case. Charger therefore useless. Have to resort to an extension lead and charging unit supplied with the car. A waste of time and money and a fudge on the so-called Grant system.”

Helpful Report

Posted 7 years ago

“The installation was undertaken by a very competent and pleasent engineer and explained everything very well.”

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Posted 7 years ago

“Hassle free installation and very easy to operate”

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Posted 7 years ago

“Perfect.”

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Posted 7 years ago

“Efficient and organised customer service, who seamlessly worked around an electrical problem which caused a delay in my installation date. Excellent communications. Engineer very thorough in describing his installation procedure, and gave clear advice on whereabouts to position the charger in my garage, as well as how to keep it safe and in good working order. I couldn't be happier with the charger and service I have received. Using the charger is very straightforward, and driving the car a dream! Thankyou.”

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Posted 7 years ago

“Installer was outstanding polite, friendly, efficient and very professional. Product easy to use and works a treat.”

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Posted 7 years ago

“The engineer was lovely. It wasn’t a straightforward job but he seemed determined to find a solution. Very happy!”

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Posted 7 years ago

“Pretty shambolic customer support and, as a partner to BMW for its electric vehicle customers, not anywhere near BMW's own standards.”

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Posted 7 years ago

“I was annoyed that Chargemaster cancelled my first appointment and did not bother letting me know. When they did attend, the engineer did a very good job.”

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Posted 7 years ago

“Very poor admin. However the installation was excellent”

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Posted 7 years ago

“Installation confirmed between 8am and 12pm. I asked if i could have the 'first call' which was confirmed. I called the office at 8.30am as the engineer hadn't arrived. I was informed that 'first call' meant between 8am and 12pm as it depends when the engineer starts his/her day. Very unprofessional and misleading.”

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Posted 7 years ago

“So fair so very good”

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Posted 7 years ago

“Work was done professionally and efficiently, no problems and have been using chargemaster since.”

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Posted 7 years ago

“Great service.”

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Posted 7 years ago

“Keep finding charging points not working and not enough point to use also keep getting no translation available error then charger stops”

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Posted 7 years ago

“Once the appointment had been made, everything went without a problem. The fitter was efficient and friendly, and the charging unit is easy to use. The only problems came in making the appointment which involved multiple calls and what appeared to be a great deal of confusion in the call centre. But now that’s behind us, all is well.”

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Posted 7 years ago

“It took a while but the service was friendly, efficient and everything happened when BP Chargemaster said it would. The engineer was quick, tidy, polite and thorough. Am delighted”

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Posted 7 years ago

“Convinient and installed well..... Like the online tracking but needs to tie up better with polar il charing as the link for this is not working as yet for me.”

Helpful Report

Posted 7 years ago

“The installation was smooth once a suitable 32A slot on our fuseboard could be identified. This included running the cable under our floorboards and neatly to the wall under our windows where we asked. The charger has performed flawlessly so far, but then it is only a few weeks old!”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews