CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

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Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01756 753858

Email:

cheerfulsoles@gmail.com

Location:

29-31 Main Street, Grassington
BD20 7AU

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CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the customer service. Delivery was quick. Love the waldlaufer rocker soles. I have RA and log of damage to hands and feet. Most probably find the zipper lace on shoes easy. I struggle with it. If you ever get the waldlaufer Rocker shoes in with Velcro please let me know. The slippers are the most comfy have ever had.”

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Posted 4 years ago

Ah, thanks for the review Anne. We will definitely keep an eye out for the Waldlaufer Rocker Shoes with a velcro opening as we have lots of customers with Rheumatoid Arthritis who would benefit from this feature. It's great to hear that you have some comfy shoes and slippers for Winter. Thanks again for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Always happy to order from Cheerful Soles, they do what they say. Delivery is good and returns are easy. Thank you.”

CheerfulSoles 5 star review on 27th November 2021

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Posted 4 years ago

Thanks for taking the time to leave a review for us Pam. I can see that you ordered the Waldlaufer Mild Rocker H Sonja in the Bronze colour. These look great on and I am pleased to hear that you are happy with the service you received. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Easy ordering, super fast delivery and perfect shoes as before. Many thanks.”

CheerfulSoles 5 star review on 25th November 2021

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Posted 4 years ago

Thanks for the review Anne, I'm pleased to hear that you are happy with the service and the new Alegria Caiti Boots you ordered. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent advice and delivery to Australia, Thank you!”

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Posted 4 years ago

Thank you for taking the time to leave a review Hannah. I am pleased that we got there in the end with identifying your size. Best wishes, Jo - Cheerful Soles

Posted 4 years ago

“Excellent customer care and quality products. Thank you so much.”

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Posted 4 years ago

Thank you Gabriella. I'm pleased to hear that you like your new Waldlaufer Boots. Kind Regards, Jo

Posted 4 years ago

“Great service - the boots arrived in good time and they were perfect”

CheerfulSoles 5 star review on 20th November 2021

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Posted 4 years ago

Thanks Heather, the Waldlaufer h Sonja has been popular this Winter. It's good to hear that you are happy with yours. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Lovely boots, quick delivery 😊”

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Posted 4 years ago

“Always very happy after purchasing online from CheerfulSoles 👍”

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Posted 4 years ago

Ah, thank you Mr Moore. We're just so pleased that we have been able to start shipping to Ireland again and that we can deduct the UK VAT for you. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Great and friendly service”

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Posted 4 years ago

Thank you Mr Lewis. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“With the rocker action my damaged ankle has now improved my walking action without pain. I am well pleased.”

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Posted 4 years ago

Hello Norma. Thank you for taking the time to complete a review for us. I am pleased to hear that the Joya ID Casual shoes are helping to manage the pain in your ankle. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very rapid delivery. Spot on.”

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Posted 4 years ago

Thank you! I am pleased that your new shoes arrived so quickly. Kind Regards, Jo

Posted 4 years ago

“I am very pleased with the Joya shoes sold at excellent prices. These shoes are very comfortable and wonderful to wear.”

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Posted 4 years ago

Thank you, Joya shoes have quite a following and I know that most of our customers who buy them wear nothing else. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Good choice of shoes and quick delivery. Prompt response to emails when I first tried to order and made a mistake. Very expensive shoes but you get what you pay for, and I’m hoping they will be comfortable and last a long time!”

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Posted 4 years ago

Thanks for taking the time to leave a review for us Nickoli. The Alegria Paloma is our best selling ladies mary jane shoe and I know that you will be happy with them. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“Always cheerful and efficient service ! Love CheerfulSoles.”

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Posted 4 years ago

Thanks Patricia. I hope that you like your new Alegria shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Thanks for adjusting sale price less vat for export sales. Your website is easy to navigate. It’s my 3rd purchase from you and appreciate the dependability of your delivery as an overseas buyer.”

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Posted 4 years ago

Hi Bee. Thanks for taking the time to leave a review for us. It's no problem at all deducting VAT for our customers outside of the UK. It's great to hear that the export process goes smoothly for you. We us a fully tracked service for all our international sales. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Always happy with service from CheerfulSoles! This time I bought a pair of rocker-sole Joya sandals for doing the washing-up in - takes the pressure off the ball of my foot.”

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Posted 4 years ago

“This is an excellent company - super-fast delivery, and excellent quality product. Sadly the shoes I ordered didn't suit my feet, but the refund was made by return of post! Friendly staff who kept me informed at each stage of purchase. I can't recommend them highly enough.”

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Posted 4 years ago

Thanks Glenda! We always complete our refunds as soon as we receive items back at our office. Kind Regards and thanks for taking the time to complete a review for us. Jo - Cheerful Soles

Posted 4 years ago

“Great shoe, great customer service, great company to deal with.”

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Posted 4 years ago

Thanks Gerry! I hope that the replacement Joya trainers arrive safely. Many Thanks for taking the time to leave a review. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“This is the first time I have purchased Joya shoes from Cheerful soles online and I found the whole experience brilliant and and extremely easy. Delivery was quick and the shoes are great. I would certainly use your online services for the purchase of shoes again.”

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Posted 4 years ago

Thanks Jeanette. It's great to hear that you were happy with our service and your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I received my order very promptly. I have no experience of needing to return anything to CheerfulSoles. I plan to visit the shop in the near future”

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Posted 4 years ago

Thanks Sarah. We are an online business and although we have an office, we don't have a shop where you can try on the shoes. Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews