Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called to double check something and the gentleman was extremely helpful. I ordered a tv cabinet and this arrived within the allocated 1 hour delivery slot, it was extremely well packed. The tv cabinet is excellent quality and looks just perfect, many thanks.”

Helpful Report

Posted 7 years ago

Hey there, Thank you for giving us the best possible rating! This is massively appreciated by all of us and we hope to hear from you again some time soon :) Kind regards, Chiltern Oak Furniture.

Posted 7 years ago

“Excellent product & speedy free delivery. Very happy!”

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Posted 7 years ago

“The furniture was of very high quality, exceeded expections and delivered on time. I will be ordering more shortly!”

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Posted 7 years ago

“Brilliant cupboard and fantastic service I would highly recommend we were kept up to date throughout and the whole sale from start to finish ran smoothly thank you”

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Posted 7 years ago

“I was looking for an oak wine rack to go with other oak furniture I have been buying,the matching rack with my dining suite was too large.I risked ordering the Chiltern and it is as near a match in colour .I am very pleased with my purchase.I would. To hesitate to purchase other goods if I needed any,however I have not any room now for more furniture in my dining room.Thank you .”

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Posted 7 years ago

“Delivery very good My item was well made and looks good”

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Posted 7 years ago

“Very pleased with the quality of the piece and the speed at which it was delivered!”

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Posted 7 years ago

“Excellent small sideboard, well made and jut the ticket for our needs. Good price.”

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Posted 7 years ago

“The quality of the furniture is fantastic delivery was quick and the delivery men very friendly and helpful x”

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Posted 7 years ago

“Very good TV stand, it is exactly the same as on the photos, quick delivery too”

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Posted 7 years ago

“Great service from start to finish and great furniture.”

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Posted 7 years ago

“I purchased a chest of drawers from Chiltern Oak furniture and must say I'm very impressed. Very good quality and price. Very quick delivery.”

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Posted 7 years ago

“Ordering the product was easy and the delivery perfect”

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Posted 7 years ago

“Easy to order and great customer service. Delivery guys were even early and carried the chest of drawers up 2 flights of stairs with no fuss. Good quality product for price paid - would definitely recommend.”

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Posted 7 years ago

“Good quality and ready assembeled is what I wanted . I had searched the net through 100's of Chester drawers which had large depth of 45 cms. & only Chiltern Oak furniture had it. Having found it I was delighted and ordered it straight away. But had problems removing the package( but did it alone) as I was not knowing I had to pay extra for the white goods service, wish that service was clearly mentioned. Anyway I recommend Chiltern Oak for its good quality furniture.”

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Posted 7 years ago

“very well made and value for money”

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Posted 7 years ago

“Good choice, good quality, good price and excellent service.”

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Posted 7 years ago

“Very pleased with my hall furniture Speedy delivery and really well packaged Would not hesitate ordering from Chiltern Oak Furniture again”

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Posted 7 years ago

“Delighted with the quality and the value for money. Delivery was fast and I was kept informed all the way. I will certainly be using this company again.”

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Posted 7 years ago

“Brilliant service! I changed my mind after placing my order and Chiltern Oak were able to amend it straight away. I love my bookcase - the quality is perfect and it came fully assembled. I would recommend and I will be ordering again very soon! 5*”

Helpful Report

Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews