Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, arrived quickly, easy to set up, looks exactly what the picture showed, what's not to like? And yes, it made me happy, oh and the price was v good.”

Helpful Report

Posted 5 years ago

“Highly recommend. Impressive service and quick delivery and very happy with the style and quality of the Suffolk Grey Painted Oak Large Hall Bench with Wicker Baskets. It is exactly what I was looking for to keep my hallway smart and clear of clutter.”

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Posted 5 years ago

“Very happy with the furniture delivered. High quality and will be a returning customer”

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Posted 5 years ago

“Purchased my ready made bedroom cabinets from you which were delivered promptly. Highly satisfied with the quality and just love them in my new bedroom.”

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Posted 5 years ago

“Very happy with service and the painted unit. Delivery great, on time. Thank you.”

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Posted 5 years ago

“From start to finish the customer service was amazing. When my tv stand arrived it was beautiful and amazing value for money I would recommend this company and will be purchasing more items in the future”

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Posted 5 years ago

“Had 2 separate item from Chiltern, both delivered when they said they would, great furniture at reasonable price so i would certainly recommend them.”

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Posted 5 years ago

“Excellent service Excellent quality very pleased. Thanks”

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Posted 5 years ago

“Fabulous, simply ordering/ good notifications on delivery/ arrived when asked/ easy to put together Love it”

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Posted 5 years ago

“Really good value for a well crafted piece of furniture. Arrived on time and already assembled, which was a bonus! Looks really good in our new annex - thank you.”

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Posted 5 years ago

“Excellent service. I ordered a telephone table and a TV table. They were delivered promptly and are really good items of furniture.”

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Posted 5 years ago

“Quality product. Ordered via website - received in the date agreed, exactly as described/pictured on the site. Highly recommend this company.”

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Posted 5 years ago

“Really well made and fantastic looking bedside tables. Heavy, solid and I intent on keeping them for years to come. Would highly recommend”

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Posted 5 years ago

“What excellent service. I ordered the Rutland painted wine cabinet on Sunday. It arrived Tuesday morning. It is excellent quality at a really competitive price and looks very stylish in place of two old tall wooden wine racks…now relegated to the garage. It holds 16 bottles. The drawer is really useful too.”

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Posted 5 years ago

“this is the third delivery this year of your furniture there is no problem with the furniture in fact it is very good but the delivery this week was not good. they were not helpful at all and left all inside front door i didnt expect it to be put in bedroom but they could have put it in room next to hall. I will have to think hard about ordering anything else. iI received no phone call to say delivery on its way it was very poor service.”

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Posted 5 years ago

“I bought a Bergen blue cabinet, it is lovely I’m very pleased with item. Chiltern Oak Furniture are a fantastic company, ordering process is very easy and delivery was very prompt. Can highly recommend and will use again”

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Posted 5 years ago

“Just had my tv unit and nest of tables delivered. Really pleased with the look of them and glad they’re already assembled. I would have given 5 stars but the tv unit website picture shows 2 individual drawers but in the unit I’ve received, it’s just 1 large one.”

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Posted 5 years ago

“Delighted with this Company! From first contact to delivery they were excellent. The Oslo range is just what I was looking for and after a very helpful chat with the help desk I placed my order. Arrived in exceptional time and was very well packed to prevent damage. I was also very impressed that although I live in the very far Highlands there was no extra cost added for delivery. Happy helpful delivery men and one very happy customer. Thank you”

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Posted 5 years ago

“Excellent quality and delivery was on time.”

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Posted 5 years ago

Thank you for your feedback Leanne, it's great to hear you are pleased with your order from us! Kind regards, Chiltern Oak Furniture.

Posted 5 years ago

“Was pleased with the quality of the furniture and would use again. Delivery was clearly communicated and arrived as planned ontime.”

Helpful Report

Posted 5 years ago

Hello David. Thank you for leaving us a review. It's great to hear you are pleased with your purchase! Thanks again :) Kind regards, Chiltern Oak Furniture.

Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews