Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was worried about ordering my console table on line especially as I’d only seen the picture of the item but I wouldn’t hesitate again as the quality of the furniture is superior, it helped that the design was shown at every angle and measurements were easy to read. Delivery was so prompt and it came well wrapped and packed to avoid damage. I love my table it looks fabulous and classy. I will recommend Chiltern Oak Furniture to friends and family. Thank you”

Helpful Report

Posted 6 years ago

Hi Vivien, Thanks for the fabulous feedback! We're pleased to hear that you're happy with your Hall Table and overall experience as we firmly believe in putting the customer first. We hope you enjoy your furniture! :)

Posted 6 years ago

“Excellent quality and prompt courteous service. I am very pleased with all aspects of my purchase.”

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Posted 6 years ago

Hi Patricia, Thanks for the amazing review! Enjoy your new furniture! :)

Posted 6 years ago

“Excellent customer service and speedy delivery well packaged and protected. The bedside table is very well made and good value for money. Thank you.”

Helpful Report

Posted 6 years ago

Hi Judith, Thanks for your amazing review! We love nothing more than hearing from our satisfied customers! Enjoy your new furniture :)

Posted 6 years ago

“Great product and service. Arrived within 3 days of ordering.”

Helpful Report

Posted 6 years ago

Hi There, Thank you for your excellent review, we really appreciate you taking the time out of your day to leave us some feedback! We hope you enjoy your furniture! :)

Posted 6 years ago

“Quick and efficient. Lovely furniture. Very happy!”

Helpful Report

Posted 6 years ago

Hi there, Thanks for the great feedback! We hope you enjoy your furniture! :)

Posted 6 years ago

“Great Service Ordered Furniture on Thursday delivered on the next Tuesday Well build sideboard and great finsh. Just we wanted”

Helpful Report

Posted 6 years ago

That’s great to hear. Thanks for being so complimentary and we hope to hear from you again in the future. 😊

Posted 6 years ago

“My order arrived after 48 hours, very prompt and helpful delivery men. Very pleased with my purchase”

Helpful Report

Posted 6 years ago

Hi there, Thanks for the amazing 5* review, we really appreciate you taking the time out of your day to leave such a thoughtful review! Enjoy your furniture! :)

Posted 6 years ago

“MILANO OAK TV CORNER UNIT Lovely lady took our order and we were given a two hour time slot prior to delivery.. Extremely pleased with the quality, packaging and delivery was spot on. Will certainly use your company again and have already recommended to family.and friends. Thank You Chiltern Oak.”

Helpful Report

Posted 6 years ago

Hi Susan, Thank you so much for the fantastic review! We are thrilled to hear that you were pleased with the quality of the furniture, as we only ever aim to sell the very best on offer and at the lowest possible prices! We hope you shop with us again soon! :)

Posted 6 years ago

“Superb delivery service and item arrived assembled and ready to use. Beautifully crafted and very happy with the service.”

Helpful Report

Posted 6 years ago

Hi Ben, Thanks for the great 5* review! We are thrilled to hear that you were pleased with the service as we firmly believe in putting the customer first! Enjoy your furniture! :)

Posted 6 years ago

“We were very impressed with the service we received and the quality of the goods. I am delighted with my dressing table, stool and mirror!”

Helpful Report

Posted 6 years ago

Hi Mrs L T Chester, Thanks for the excellent review! We love nothing more than to hear from our satisfied customers! Enjoy your furniture! :)

Posted 6 years ago

“Excellent service. My chest of drawers was delivered within a few days at the time I was told it would be delivered. I could not be more pleased. The chest is great too!!”

Helpful Report

Posted 6 years ago

Hi Elizabeth, Thanks for the awesome review! We are thrilled to hear that you were pleased with the delivery service as we aim to offer excellent delivery for FREE! We hope you enjoy your furniture! :)

Posted 6 years ago

“Saw what we wanted online and ordered. Delivery was within a week. It is exactly what we wanted and fits exactly into our living room. Very impressed with pre order procedure as was out of stock and then subsequent delivery. Delivery men were polite and professional. Great excellent service all round”

Helpful Report

Posted 6 years ago

Hi Geoff, Thank you for your awesome 5* review! We are thrilled that you were pleased with our pre-order service as we firmly believe in putting the customer first! We hope you enjoy your furniture! :)

Posted 6 years ago

“I recently purchased some items from Chiltern Oak and the service was fantastic. They went out of their way to organise a delivery time that was suitable for me. I would highly recommend.”

Helpful Report

Posted 6 years ago

Hi there, Thanks for the excellent review! We really appreciate you taking the time out of your day to leave such a kind review! We hope you shop with us again soon! :)

Posted 6 years ago

“Absolutely thrilled second piece of furniture from this company. Really well made they look beautiful in my new home. I will be looking to get other pieces too. Delivery service is the best both times furniture arrived before 7am! outstanding! Would highly recommend from start to finish A1 service😊”

Helpful Report

Posted 6 years ago

Hi Anne, WOW! Thank you so, so much for the amazing review, we love that you's describe our service as A1 as everyone one of us here at Chiltern Oak from the sales staff to the drivers aim to provide the very best service as possible! We hope you enjoy your furniture and shop with us again some time soon! :)

Posted 6 years ago

“We have been very impressed with both the service and the product we received from Chiltern Oak. The furniture is of very good quality and the ordering and delivery process was excellent. Would use them again and thoroughly recommend.”

Helpful Report

Posted 6 years ago

We are incredibly grateful that you took the time out to leave us this fantastic review. We value our customer satisfaction as top priority and we are 100% committed to providing excellent customer service. Its customers like you that make our job wonderful :) We look forward to hearing from you again in the future!

Posted 6 years ago

“We recently purchased a small Lamp Table from you. The product, price and delivery were all excellent. We will definitely use your company again, thank you from Vic & Kathryn.”

Helpful Report

Posted 6 years ago

Thanks for the fantastic feedback! We really appreciate it and hope to hear from you again in the future. 😊

Posted 6 years ago

“Great quality furniture, very helpful delivery men.”

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Posted 6 years ago

Thanks so much for the kind words! It’s great to hear such positive feedback. Hopefully you’ll think of us next time you need some new furniture. 😊

Posted 6 years ago

“Very efficient ordering/ delivery process. Item very well packed and protected. Item exactly as description and appears to be solidly made. Very happy with purchase.”

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Posted 6 years ago

We are glad your happy with your new Blanket Box, thanks for such a great review! We hope you think of us next time your looking for some more furniture :)

Posted 6 years ago

“Amazing fast service, very easy to contact them, item was as described and very good quality item, would recommend them and will use them again. Thank you”

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Posted 6 years ago

That’s great to hear. Thanks for being so complimentary and we hope to hear from you again in the future. 😊

Posted 6 years ago

“We originally ordered three pieces of furnture for our new house from Chiltern Oak Furniture. We loved them so much that we ended up ordering a lovely display cabinet to match. Good price, good quality and swift delivery. No complaints here!”

Helpful Report

Posted 6 years ago

Thank you for the 5* review, we hope to hear from you again in the future. 😊

Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews