Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oak corner unit Great product, Superb service with rapid delivery. Thanks”

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Posted 5 years ago

“Great furniture very pleased”

Chiltern Oak Furniture 5 star review on 1st October 2019

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Posted 5 years ago

“Very easy to order. very helpful on telephone and easy to get to talk to a person. Delivery time and date kept to even though we live in Kent. Furniture put together for us and put where we wanted it to go.”

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Posted 5 years ago

“My Chiltern Oak Furniture TV unit arrived on time and was delivered by a friendly delivery team. The unit itself is built to a very high quality standard and looks fantastic in my lounge.”

Chiltern Oak Furniture 5 star review on 27th September 2019

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Posted 5 years ago

“We needed a small oak bookcase for our hall. This one we found at Chiltern was perfect, a good price and received really quickly and we are very pleased with it.”

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Posted 5 years ago

“Very happy with the unit! Fit for purpose and well designed.”

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Posted 5 years ago

“Excellent service..super fast delivery..great quality at great prices..would definitely recommend*****”

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Posted 5 years ago

“Had an issue about furniture purchased 18 months ago, so decided to write and see if anything could be done. Had a reply the next day and received a replacement part that I asked for 2 days later. Excellent service. Would thoroughly recommend.”

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Posted 5 years ago

“Very friendly and efficient customer service when I phoned up to check stock levels. Wide range of products and clear information.”

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Posted 5 years ago

“Fabulous item. Really solid and well made. Best packaging I have ever seen - so good, in fact, it was almost impossible to get into it!!!!! Love this item. Looks great in my bedroom. Would purchase from this seller again. Highly recommended.”

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Posted 5 years ago

“We ordered 2 bookcases , very pleased with them and delivered exactly when advised . Can not fault the quality or the delivery”

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Posted 5 years ago

“I bought a chest of draws and bedside cabinet, beautiful furniture, great quality, it has made my spare bedroom really pretty.”

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Posted 5 years ago

“Excellent service, communication faultless, very happy with price and quality of furniture I bought, would highly recommend with no hesitation. If all things in life were this easy t would be great!😊”

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Posted 5 years ago

“Excellent service and prompt delivery. Product superb 'Hampshire Ivory Small TV Unit' and I will not hesitate to recommend or use in the future.”

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Posted 5 years ago

“The bookcase was delivered on time and with no problems. I rearranged delivery and this also was handled very well.”

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Posted 5 years ago

“The nest of tables were delivered promptly and were as expected and of excellent quality.”

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Posted 5 years ago

“Very good quality and good price prompt delivery we would use this company again....just what we wanted delighted with our purchase !”

Chiltern Oak Furniture 5 star review on 18th September 2019

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Posted 5 years ago

“Excellent quality and service knocks spots off the ones seen on TV. Just waiting on Oslo nest of tables to be restocked to go with side tables an TV unit we had delivered within two days of ordering. ...highly reccomend these guys.”

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Posted 5 years ago

“This is the second time I have used this company. My order this time of a narrow bedside table was a great price and I was pleased with the quality of the item . Delivery was the next day and I was given a time slot. Would definitely use this company again.”

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Posted 5 years ago

“I recently purchased two items of furniture for my living room and I am delighted with both. (Especially the small sideboard) It is very well made & finishes the room off beautifully. The customer service was extremely efficient & delivery times spot on. I will definitely be ordering from Chiltern Oak again in the future. Many Thanks. Claire. (Glasgow).”

Helpful Report

Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews