Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service updated on delivery delivered on time delivery guys built wardrobe excellent service”

Helpful Report

Posted 6 years ago

“Very happy with my nest of tables. Gives me more space in my apartment sitting room. Much admired by friends and love the finish on the table tops. Delivery excellent.”

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Posted 6 years ago

“Lovely piece of sturdy furniture, looks great”

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Posted 6 years ago

“very nice well made tv unit very pleased with it and Chiltern service”

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Posted 6 years ago

“Good quality piece of furniture, really quick delivery. I am so pleased, thank you Chiltern Oak.”

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Posted 6 years ago

“I was so impressed with the efficiency and the courtesy of this company I emailed them to tell them so.”

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Posted 6 years ago

“Great service great products”

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Posted 6 years ago

“Bought a bed from you a while ago and just had it put together. My carpenter asked where I bought it from as he was impressed with the quality and wanted to reccomend to his other clients if asked where to buy bed from. Im very pleases myself too as it looks lovely. Thankyou.”

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Posted 6 years ago

Hi Dawn, Thank you for your review. We're thrilled to hear yourself, your clients, and even the toughest critic (a carpenter) were all impressed by the quality of the furniture. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 6 years ago

“Good service and quality product. Even though I was disappointed to find that the wrong base had been delivered for my wardrobe and it had to be returned they did keep their word and delivered the correct item two days later. The white glove service I found excellent.”

Helpful Report

Posted 6 years ago

Hi There, Thank you for your review. Once again, we're very sorry that the wrong base was delivered first time around, but we are pleased we could work together to get the issue resolved quickly and effectively. We're thrilled you were pleased with our white glove service, we will certainly pass your kind words onto the drivers. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 6 years ago

“Chiltern Oak Furniture delivered great quality furniture in a timely manner.”

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Posted 6 years ago

Hi Laura, Thank you for your review. We're thrilled to hear that you were particularly pleased with the delivery of your furniture, as always aim to provide fast delivery, for free. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 6 years ago

“Great furniture, delighted with service, price and quality. I would give 6 stars if I could !”

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Posted 6 years ago

Hi Warren, Thank you for your review. We're thrilled to hear that you were pleased with your experience with us, we're thrilled you found us to be great value for money, as we pride ourselves on selling excellent quality, at rock-bottom prices. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 6 years ago

“Great product - stylish and well made Delivery was excellent”

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Posted 6 years ago

Hi Alistair, Thank you for your review. We're thrilled to hear that you were pleased with your furniture, as we pride ourselves on only selling the very best furniture in terms of style and quality. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 6 years ago

“My fourth piece of furniture arrived on Friday, within a few days of ordering. The Hampshire Blue Painted Oak furniture is absolutely beautiful. Lovely colour, very sturdy, well made and a credit to the makers. I have no hesitation in recommending Chiltern Oak Furniture to anyone who wants affordable, quality and well made furniture. Many thanks for my lovely new furniture.”

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Posted 6 years ago

Hi Jean, Thank you for your review. We're thrilled to hear that you are pleased with your furniture, as we pride our selves on selling the very best furniture on the market, at the lowest prices. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.c

Posted 6 years ago

“easy from start to finish - ordering, communicating and delivery. very pleased”

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Posted 6 years ago

Hi Pat, Thank you for your review. We're thrilled to hear that you are pleased with the delivery of your furniture, as we pride ourselves on offering free and fast delivery. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 6 years ago

“Good quality product and prompt service”

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Posted 6 years ago

Hi Kieron, Thank you for your review. We're thrilled to hear that you are pleased with the quality of your furniture, as we pride ourselves on only selling the very best furniture. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 6 years ago

“Product very good. Compared with three other bookcases bought locally they are excellent Delivery was good”

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Posted 6 years ago

Hi Mr Ellis, Thank you for your review. We're thrilled to hear that you are pleased with the delivery of your furniture, as we pride ourselves on providing free and fast delivery. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 6 years ago

“Great sideboard & great value”

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Posted 6 years ago

Hi There, Thank you for your review. We're thrilled to hear that you found great value for money, as this is something which is at the very core of our business. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 6 years ago

“We have had 2 pieces of furniture from Chiltern Oak, both are fabulous, excellent quality and price, very easy ordering system, and very quick & easy delivery with a choice of time slots to best suit you. I will always look here first when buying any furniture in the future.”

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Posted 6 years ago

Hi Hilary, Thank you for your review. We're thrilled to hear that you found our website and service easy to use, as we are firmly believe shopping should be fun, not stressful. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture

Posted 6 years ago

“It was delivered the next day after ordering. Looks well and fits perfectly in the room. Only problem the drawer is a bit stiff.”

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Posted 6 years ago

“Quality piece of furniture. This is the second time we have purchased from Chitern Oak and weren't disappointed. Significantly cheaper than High Street competitors and next day delivery at no additional charge. All of this without a reduction in quality. Would highly recommend.”

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Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews