Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is exactly what I needed the size and colour are perfect for my room. The service was first class,and delivery was prompt which I was delighted with,and would recommend Chiltern Oak Furniture thank you so much.”

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Posted 7 years ago

Hi Jean, Thank you for taking the time leave such an amazing and kind review, we hope you enjoy your purchase! :)

Posted 7 years ago

“Perfect 👌”

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Posted 7 years ago

Hey there, Thanks for the awesome 5* review, it's greatly appreciated by all of us here at Chiltern Oak :)

Posted 7 years ago

“My grey wine cabinet is fab and arrived really well packed and delivery was good and on time next day delivery. Really pleased with this piece of furniture and would not hesitate to order again.”

Chiltern Oak Furniture 5 star review on 2nd May 2018

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Posted 7 years ago

Thank you for the fantastic review! We hope you decide to shop with us again! :)

Posted 7 years ago

“excellent service and quality furniture, delivery guys were very helpful. do think however you should offer a service to un-pack and take away packaging.”

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Posted 7 years ago

Hi Stephen, Wow! What can we say but thank you so much for the fabulous review! We hope to hear from you soon! :)

Posted 7 years ago

“Very good quality”

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Posted 7 years ago

Hi Mrs Dougliss, Thank you for the excellent review, hope you shop with us again! :)

Posted 7 years ago

“Very pleased with furniture we received looks very nice in the room”

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Posted 7 years ago

Hi Jackie, Thank you for the amazing review, enjoy your furniture and remember us next time you're looking for furniture :)

Posted 7 years ago

“I ordered a bed a chest of drawers and bedside chest in Portland White. Love them look so good, I booked the white glove service excellent 2 really helpful guys, they made the bed and put the furniture in the place I wanted it all packaging was taken away.”

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Posted 7 years ago

Hi Mrs Turker, what can we say! Thank you for the absolutely fantastic review, we hope you shop with us again soon :)

Posted 7 years ago

“Quality product, excellent price and first class customer service”

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Posted 7 years ago

Hi There, Thank you for the awesome 5* review! :)

Posted 7 years ago

“I was looking for a small wardrobe which was not too expensive but looked good. The single wardrobe is a solid piece of furniture, it looks good and is fits the bill. The price was very good for the quality.”

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Posted 7 years ago

Hey There, Thank you so much for the excellent review and the kind words, we really appreciate it :)

Posted 7 years ago

“Good table in perfect condition. Delivery men effficient and polite.”

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Posted 7 years ago

Hi Linda, Thank you so much for the fantastic review! We hope you decide to shop with us again! :)

Posted 7 years ago

“Fast delivery good price and decent quality furniture”

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Posted 7 years ago

Hi Alan, Thanks for the awesome review, it's really appreciated, enjoy your furniture! :)

Posted 7 years ago

“Very attractive garden bench delivered promptly, easy to assemble by one person, a hassle-free purchase.”

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Posted 7 years ago

Hi Catherine, Thank you for the excellent review! Always great to hear from our happy customers, be sure to come to us the next time you're looking for furniture! :)

Posted 7 years ago

“I bought a whole bedroom furniture suite and qualified for white glove delivery. The item's are of excellent quality and the delivery was perfect. I was notified when the delivery would take place and it was spot on. Very happy.”

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Posted 7 years ago

Hi Karen, Thank you for your excellent review! Thrilled to hear that everything went like clock-work as we aim to do everything to the highest standards. We hope you shop with us again soon! :)

Posted 7 years ago

“I ordered the Colchester Chunky Oak Corner unit and the small wine rack in the same range. The delivery was prearranged with plenty of notice. Both items were well packaged. I was left to unpack them on my own but the delivery man did give me a hint to make the job easier. The furniture is well made and the corner unit provides useful storage space and its top is large enough to take a lamp and display a couple of other items. Overall I would recommend Chiltern Oak.”

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Posted 7 years ago

Hey There, Thank you for the awesome 5* review and the extra kind words about our service, we appreciate the recommendation as well! :)

Posted 7 years ago

“Great delivery service and well made furniture”

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Posted 7 years ago

Hi Amanda, Thanks for the excellent review, we're thrilled to hear that everything was to your satisfaction, and hope that you shop with us again soon! :)

Posted 7 years ago

“Was so happy withy bedroom furniture I ordered some more. The order to delivery was less than a week on the second order and just a week on the first. The delivery men Joe and Sam were so polite and helpful arrived exactly the time given both times.”

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Posted 7 years ago

Hi Gill, Thank you for the absolutely amazing review and the extra kind words, I'll be sure to let Joe and Sam know. We hope that you shop with us again soon and enjoy your furniture! :)

Posted 7 years ago

“Furniture is very good and the delivery men were very helpful ; well worth the money I’m very pleased with the items I ordered .”

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Posted 7 years ago

Hi Jeff, Thank you for your awesome 5* review, we really appreciate and we're also thrilled to hear you found us good value for money. We hope you visit us again and enjoy your purchases! :)

Posted 7 years ago

“Excellent quality and just what we wanted. Fantastically quick delivery and the driver was extremely polite. Looking forward to ordersering plenty more.”

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Posted 7 years ago

Hi Karl, Thanks for the excellent 5* rating and you're kind words, both are extremely well appreciated. We look forward to you ordering more with us as well! :)

Posted 7 years ago

“Very impressed by quality of the furniture for the price! Very similar to other high street retailers but much more affordable. Happy I chose Chiltern Oak to purchase from.”

Chiltern Oak Furniture 5 star review on 20th April 2018

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Posted 7 years ago

Hi Cerianne, Thank you for the amazing review and the kind words about our service, we love what you've done with your sideboard by the way, enjoy it! Kind regards, Chiltern Oak Furniture.

Posted 7 years ago

“Excelent quality furniture and comunication. So happy with my nest of tables as very solid oak. Going to order sideboard to match as that pleased with my furniture.”

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Posted 7 years ago

Hi Angela, Thank you for the fantastic 5* review, it means a lot to us! We are also pleased to hear that you were impressed with the quality of the furniture as we aim to only sell the very best, we hope to hear from you again some time soon :) Kind regards, Chiltern Oak Furniture.

Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews