Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The furniture we ordered was perfect and the service was second to none. You ask for a review to help you make improvements. We cannot think of anything needing improvement. Many thanks.”

Helpful Report

Posted 9 years ago

“Took me a long time to find a piece of furniture that was right for my lounge. I wanted storage and oak . When i found yours it was prefect”

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Posted 9 years ago

“Excellent service my bedroom furniture was delivered very quickly and on time the delivery men even took it upstairs for me”

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Posted 9 years ago

“really looks good in my conservatory”

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Posted 9 years ago

“Excellent in every way”

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Posted 9 years ago

“Very helpful when I contacted with a query. Goods turned up on time and were better quality than expected for the price.”

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Posted 9 years ago

“Stylish solid lovey oak wax finish to top of sideboard”

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Posted 9 years ago

“Good quality products but delivery at 6:00am in the morning without prior warning was a little to early for us. After contacting the office to express my opinion I was made to feel that I was complaining for sake of it and a bit of a nuisance. I will probably look elsewhere when we ordering furniture for other rooms.”

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Posted 9 years ago

“I've bought 3 items from this company and the quality is outstanding. The service is brilliant with prompt delivery and the staff have been very friendly when I've phoned them. I would definitely buy from them again.”

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Posted 9 years ago

“Fast delivery and well packaged! Inside of bookcase looks a bit poorly made with joint holes and more care over painting would make it better quality.”

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Posted 9 years ago

“Was easy to order and delivery was quick and faultless. The bedside tables were exactly as in the picture and of excellent quality. Sturdy and fit perfectly. Thank you would not hesitate to use you again”

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Posted 9 years ago

“excellent prompt service, would recommend them”

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Posted 9 years ago

“Excellent quality of furniture for the money, ready built and delivered quickly”

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Posted 9 years ago

“Really good service and exactly as described.”

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Posted 9 years ago

“Arrived well packed. It is a solid stylish well made piece of furniture at a reasonable price.”

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Posted 9 years ago

Thanks for the 5* feedback! Enjoy your new furniture. :)

Posted 9 years ago

“Attractive design. Competitively priced. Well made. Well packaged on delivery.”

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Posted 9 years ago

Thanks for taking the time to review us and thanks also for the kind words. We really appreciate it. :)

Posted 9 years ago

“So chuffed. Ordered Sunday. Delivered Wednesday same week. Very good quality at a reasonable price. Will definitely recommend to friends and family and have "Liked" your Facebook page. Many thanks.”

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Posted 9 years ago

Thanks Dawn! Hopefully we can keep you entertained on Facebook. :)

Posted 9 years ago

“I bought an oak bedframe, two bedside cabinets and a bookshelf. Excellent price (hundreds less than oak furnitureland) and excellent quality. Superbly packed and rapid friendly delivery. Cannot recommend this company or their furniture more highly.”

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Posted 9 years ago

Thanks for such a comprehensive and excellent review. We pride ourselves on our low prices so i'm glad to see that we're competing well on that front. Enjoy your new furniture and thanks again. :)

Posted 9 years ago

“needed a new piece of furniture to enhance sunroom and this purchase did that very well”

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Posted 9 years ago

Glad to hear it! Thanks for choosing Chiltern Oak Furniture. We hope to hear from you again in the future. :)

Posted 9 years ago

“Excellent service, prompt delivery and top quality furniture”

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Posted 9 years ago

Glad to hear everything went well! Thanks very much for taking the time to review us. :)

Posted 9 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews