“I sent the information and everything and they told me to take my case, I wait months and I did not get any procedure information, also, they don´t replay my e-mails. THEY ARE USELESS”
“At present I am waiting on a compensation claim being settled
But for the life of me I'd like to no what it taking this firm so long 9 months for a simple 26 hours delay claim
Am I over reacting
Cliff”
We are unable to respond to you as you have not given any any contact details .Our terms and conditions are presented to passengers prior to signing .As per current guidelines .please contact us within 3 days so that we can assist .
“Horrible. They will probbably delete this like they do all of bed reviews all the time. They havent done anything, i sorted everything on my own and now they expect for me to pay 120+ euros. I am not paying even a cent to them.”
We do not delete reviews .If the review cannot be verified as genuine it will it will be taken down until evidence is provided by the reviewer who has 3 days in which to do this
We are unable to verify you as a genuine client there unless evidence is supplied within 3 days the review will be taken down until verified .Then considered for listing
“Absolutely abysmal customer service. One year on and still only half resolved, no expenses received. Once fees taken off received £86 per person for the flight cancellation compensation”
