“Once my form was completed I received an email to confirm my application would be passed on for consideration.
I didn't have to do any more and was very pleased to receive some compensation 3 months later.
Thank you to the team for sorting this for my family trip - it made up for us missing 6 hours at our destination.”
“Obtained compensation for six of us with minimum of fuss. OK, they take a slice, but the alternative is doing it yourself and few of us would bother, whatever our good intentions.”
“I didn't think I was going to get anything back as I couldn't find my boarding pass so was delighted when compensation claims GB managed to get us something even though it was a fraction of the overall cost”
