Dear Jack, we thank you for your feedback and appreciate your time taken to let us know. We will pass your review to our sales team. With kind regards.
Complete Cover Group Ltd.
“Some how when you are joining the group it looks fast and ok I spoke to one all two people their services was excellent to me but after, when I call two times to explain some they keep telling me line are busy we will get some body to call you but no reply at all”
Hi Mark
Thank you for your feedback. I am sorry if you have not been contacted as at certain times, our phone lines can be busy. I will pass your details to the relevant department and an agent will be in touch with you shortly.
Kind regards,
Charmaine
Dear Leonardo, Thank you for taking time to provide us with your feedback, I have checked your file and the policy details were sent to you. An agent will be in contact with you to discuss any issues you may have. We are sorry for any inconvenience caused. With kind regards, Charmaine.
“Too much passing from pillar to post , paperwork required is a hinderance sent twice and was told not adequate ?! Price wasn't bad but for the hassle would go elsewhere next time round”
Dear Mr. Wass. I thank you for your feedback and I'm sorry for any inconvenience caused. I can confirm that your policy is fully validated. However, an agent will be in touch with you shortly to ensure you are happy. Kind regards, Charmaine.