Continental Textiles Reviews

Name: Continental Textiles
Rating: 4.40

4.4 Rating 63 Reviews

86 %

of reviewers recommend Continental Textiles

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4.4

Based on 63 reviews


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Delivery Methods	Courier

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+44 (0) 1618646040

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Continental are an amazing company to deal with, we have grown our business with their support. Special mention goes to Mark who is extremely customer focused and goes out of his way to help, answering emails out of hours and at weekends.”

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Posted 8 years ago

“very good customer service.”

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Posted 8 years ago

“Thank you - Quick delivery and very pleased with garments, also communication was excellent!”

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Posted 8 years ago

“Prompt service thank you”

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Posted 8 years ago

“Continental textiles have been great throughout from the moment of ordering , to advice given on certain garments, to the delivery . Friendly and very professional service Adelex”

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Posted 9 years ago

“Thank you for sending these items very quickly. I am very impressed with what I received and will continue to use your services, best wishes, Julie”

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Posted 9 years ago

“Great!”

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Posted 9 years ago

“Fast delivery”

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Posted 5 years ago

“well made clothing”

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Posted 7 years ago

“good service”

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Posted 7 years ago

“With the wide range of relevant products for us, we are happy to have Continental Textiles as our supplier. Marc oHara has been our primary contact and he has been a great help whenever we had questions. Mark has proven to understand our business and businessopportunities during this contact. He has also been in touch with us pro-actively with relevant offers/business opportunities. We are looking forward to the new ranges for 2016. Regards, Floor Groenhart Responsive Value”

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Posted 8 years ago

“~Very pleased with the products. Had a little problem as one of the items, but sorted it out very quickly to my satisfaction. Will certainly use them again in the future. Many thanks. Carolyn”

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Posted 8 years ago

“I have been a customer of Continental Textiles for many years and always found their customer service very good. I have always done well with the products as the quality is good and the price reasonable.”

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Posted 8 years ago

“Good service, pleased with products, but transport could be less, more in line with other companies delivering to europe.”

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Posted 8 years ago

“This particular order was acceptable. I have had orders in the past which included wrong sizing/shoddy/damaged merchandise. CT were quick to process refund, however, so will use them again. I find the £200 minimum order a little excessive.”

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Posted 7 years ago

Thanks for your feedback.

Posted 7 years ago

“My first time experience: I ordered 4 items online and payment went through. I was informed after delivery was despatched that one item (the one I particularly wanted), was out of stock. I would have preferred that the website was uptodate to show this item as Out of Stock, then I could have made a decision as to whether I added other items/or not placed order. As it is, the 3 items cost me more pro rata in delivery, and resulted in me being disappointed.”

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Posted 6 years ago

Hi Angela I really sorry that the items that you wanted were not in stock. This should have been correct on the website. You should also have been notified before the delivery went out. If you want to order again from us we will take the delivery charge off. Sorry for this experience. Best regards Jonathan

Posted 6 years ago

“problems with delivery of my order, boxes were sent to another address and no communication from the company as to why my order was not dispatched”

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Posted 7 years ago

We are really sorry for the problems you have had. We have had a few problems in our warehouse last week as our warehouse Manager was unfortunately taken ill suddenly. Your goods have now been despatched and the tracking number has been emailed to you - we are also refunding the VAT on your order. Once again please accept our apologies and we are sorry that you weren’t told about it and I will take it up here to improve our communication. Thank you for your valuable feedback. Jonathan | Director

Posted 7 years ago

“Sizing not being able to choose my own sizes,so because of yourselves and most of the wholesalers I was buying from same problem,unfortunately due to your lack of understanding ladies sizing, you not only cost myself money plus create a lot of dead stock,you also cost yourselves.I was always pleased with your quality unfortunately the wholesalers and manufacturers have a lot to learn,that also by the way is one of the big problems with M&S for what it is worth. Kind Regards,Rita Hayward”

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Posted 7 years ago

Hi Rita Sorry you have had problems with the sizes. please could you let me know which products the size ratio's weren't right on it and i can get our QC to have a look. Thanks Jonathan

Posted 7 years ago

“I am trying to make a return through their portal, which won't recognise my order number, and their 'instant' messenger isn't sending me any responses. It feels impossible to get inn touch with them.”

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Posted 2 weeks ago

“Possibly one of the worst customer service experiences I've ever had. I'm starting to believe a lot of these good reviews are fake. They couldnt even respond to my emails so I had to go out of my way by contacting them on their page and social media. They had out of stock stuff on their website listed as in stock and then emailed me a week later to tell me most of it was not available even though their page said it was. You should remove items if they are UNAVAILABLE. Feel like I've had my time wasted as I waited basically two weeks just for a refund too. I would definitely never recommend this place. If you're a business owner and you want a reliable wholesaler dont trust these guys unless you want to have your time wasted and be told nothing is available when they claim it is. I was told 3 of my items were available and would be sent and then it was changed to out of stock after! Terrible and unprofessional. Would never use them again.”

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Posted 4 years ago

Hi, We are so very sorry you feel like this. We have looked into this further and the items were out of stock and unfortunately hadn't been removed from the website quick enough before you ordered. We try and keep the website up to date as much as possible but with the quick turn around of stock especially at this busy time - it is sometimes ordered before we have removed it. We did let you know straight away and we understand you didn't want any alternative products - so a full refund was processed. We have many happy customers - and we do hope you will buy from us again in the future - as we do pride ourselves on excellent customers service and we have a large number of customers who have been buying from us for many years. We have taken your comments on board and are doing our best to remove items as fast as we can moving forward. Again please accept our sincere apologies for your poor experience. Please do get in touch if you would like to chat with us further. Thanks, Team Continental

Posted 4 years ago

Continental Textiles is rated 4.4 based on 63 reviews