“First visit to this restaurant, table was booked for 1430on Saturday 12 March waited for over 15 minutes then had to ask for update on when we would be shown to a table. We were finally seated at 1500. Our dining experience did not get any better .
We requested Strawberry Daiquiri cocktails to be told this was not available.
Having to pay up front before you eat is nonsense also. Restaurant very badly managed with staff looking disorganised and needing some true leadership.
Tables dirty,used dinner plates remaining with nobody clearing them .
Food choices minimal with many options requiring to be replenished.
here are some examples of what was not available -No pancake wraps ,sweet and sour chicken had no chicken, carvery was sausages, bacon, potato scones and mash potatoes.this is not a carvery.
Ice cream machine stopped working
No options left for chocolate fountain
Very few small cakes available and Eaton Mess was only cream with no meringue or fruit.
When I asked for all of the above to be replenished I was advised there was no more available.
At 1605 we were asked to leave the table as they were getting ready for evening guests. I provided my feedback on all issues highlighted to be told we can’t keep an eye on everything. I am sorry I am paying £15 a head for buffet food and I expect to have every choice available and for the management of restaurant to ensure it is fully stocked with all food options advertised all cocktails on menu available and a clean table to eat food without being asked to leave within an hour. I would definitely not recommend this restaurant and will definitely not return”
“Went to Cosmo for a birthday lunch and the food was absolutely disgusting. Honestly not one thing myself or husband picked was edible. I also ran into a friend and her mum and they said the same they hardly ate anything. Curry was stone cold and managers words were oh it’s at the temp it should be at......not very reassuring when it was cold. The nan bread was brick hard. The Chinese curry sauce was watery and tasteless. The pizza was hard as if it had been lying for hours and the pasta was pure stodge. Will not be back.”
