“
Very disappointed by the quality and customer service
I purchased an Aurum Brass Full Length Mirror from Cox & Cox because of their reputation as a premium retailer.
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posted 1 month ago
- Simon Walker
“
Customer Service although polite have said there is nothing they can do even when I’ve challenged the table isn’t fit to be outdoors as advertised.
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posted 1 month ago
- Gemma
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Our emails have gone unanswered for weeks, telephone calls have been impossible because the customer service line simply keeps you on hold before disconnecting, and a collection was arranged despite us having clearly explained that we wished to keep the furniture if the correct section could be supplied.
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posted 2 months ago
- Duncan Campbell
“
Customer service was polite throughout, but unfortunately politeness doesn't resolve a faulty product.
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posted 3 months ago
- Piers Jeffries
“
APPALLING SERVICE! SENT WRONG ITEM, MESSED UP MY ORDER AND IGNORE EMAILS.
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posted 8 months ago
- Anonymous
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No communication or contact number!!!! Non existent customer service. They only offer a form to complete, not a telephone number. Do not use them ever!!! Total mess and unprofessional.
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posted 8 months ago
- Anonymous
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Please stay away from this shocking company and their lack of customer service and care.
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posted 1 year ago
- SKC
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Please stay away from this shocking company and their lack of customer service and care.
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posted 1 year ago
- SKC
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Awful service. Ordered 6th Jan and have called three times chasing up order. They promise to get back to you and never do. Happy to take the payment though!
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posted 1 year ago
- Anonymous
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Terrible 😢 poor quality products shipped from overseas, trading on reputation of previous company but taken over by Giomani designs . Appalling customer service, refusing to issue refund for substandard goods, making fake claims and faking positive reviews on trustpiot
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posted 1 year ago
- Caroline Sutton
