Crusader Gifts Reviews

Name: Crusader Gifts
Address: Oxford House18 Easthorpe StreetRuddington, Nottingham
Rating: 4.88

4.9 Rating 2,164 Reviews

98 %

of reviewers recommend Crusader Gifts

4.9

Based on 2,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0115 940 6060

Email:

webmaster@crusader.co.uk

Location:

Oxford House18 Easthorpe StreetRuddington
Nottingham
NG11 6LA

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Crusader Gifts 1 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two lilliput lane paint your own figurine's and had to pay for postage got them only to find out they do not come with paints so had to order some and have to pay for delivery on that item too. they gave me 10% discount a saving of £1. after I contacted them to complain about this. As if I had bought them all together i would have had free postage saving me over £7.00. So make sure what you buy comes with everything you need and expect to get with your order.”

Helpful Report

Posted 10 years ago

On checking our description, it did not state that the paints were included, we have sold many of this item with no complaints. We have now revised these descriptions and have made this clear that the paints are not included, Many customers whom have purchased the paint your own prefer to use their own paints, with regards to the delivery I have noticed that the order selected was tracked 24 which is chargeable and would not have been free if the order had exceeded over £25 to qualify for free tracked 48 delivery. We welcome any questions, so if a description is not clear then please do not hesitate to ask.

Posted 10 years ago

“Excellent service order arrived within 2 days”

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Posted 10 years ago

“Excellent service, lovely items, well packaged and quick delivery.”

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Posted 10 years ago

“I immediately identified my requirement on the company web site. The order was dealt with swiftly and efficiently and delivered quickly. I am very pleased with the way my order was transacted Thank you Stuart Dunn”

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Posted 10 years ago

“My daughter in law is very pleased as she collect,s them .”

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Posted 10 years ago

“My daughter in law is very pleased as she collect,s them .”

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Posted 10 years ago

“I was having a problem ordering on line so I rang the company and the lady on the other end was very helpful and my order was soon processed. It arrived a few days later as promised and everything was neatly wrapped and undamaged.”

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Posted 10 years ago

“delighted with product and quick service Thank you”

Helpful Report

Posted 10 years ago

“The staff were rude and unhelpful. I was very very upset with the customer service team and will be making a complaint about the lady. I didn't receive the item when I should have (I payed £10 extra!) but luckily the courier people were much more helpful. Overall terrible”

Helpful Report

Posted 10 years ago

Dear Sophia, I have been updated by both my colleagues with regards to the phone calls & conversations that took place. If you had spoken with myself or any other member of staff you would have been informed exactly the same. Your order was placed on Friday and it clearly states on our website that next day deliveries are next working day and if a Saturday delivery is required then please contact us to arrange. As this was the Friday before Mothers Day we contacted all of our customers that request next working day delivery to see if they wanted to upgrade to Saturday or if the order was required for Monday, some upgraded others did not. Not many companies would do this and would assume you required it for Monday, we did not want to assume. Two voice mail messages were left on your phone the 1st by myself at approx. midday and the 2nd at approx. 1500 hours by my colleague. You responded to the voice mail message at approx. 1630 hours, by which time it was far too late to do anything about as the courier had been and collected and left. Best Regards Lorraine Manager

Posted 10 years ago

“Speedy delivery and well packaged. Very pleased with purchase.”

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Posted 10 years ago

“I was extremely pleased with item present for my sisters birthday (My sister My friend) she loved it thank you”

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Posted 10 years ago

“Quick delivery and good description”

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Posted 10 years ago

We try our best to make sure the descriptions are as accurate as possible to give our customers the information they need,

Posted 10 years ago

“Very quick, efficient service. Items ordered were brilliant.”

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Posted 10 years ago

“I placed an order with 2 minutes to go before the 2pm deadline, and still got next day delivery, and even confirmation from customer services that all was OK. Saved the day with a last minute gift. Thank You”

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Posted 10 years ago

“Very pleased with the overall service, kept up to date at all times with the order/delivery.”

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Posted 10 years ago

We try our best at all times, to keep customers updated, as we realise how important this is.

Posted 10 years ago

“Easy to pay for and fast delivery. Thank you”

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Posted 10 years ago

“Site was very easy to use. Item delivered very quickly and well packaged. Will use again”

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Posted 10 years ago

“Good quality products,packaged with care so that they didn't break! Pleased with the quick delivery, I will definitely shop here again!”

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Posted 10 years ago

“Good quality at a good price and delivered quickly. Nothing else to say really”

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Posted 10 years ago

“Excellent service. Products exactly as described, speedy dispatch and very prompt delivery. Will certainly use again myself and would not hesitate to recommend to others.”

Helpful Report

Posted 10 years ago

Crusader Gifts is rated 4.9 based on 2,164 reviews