Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.49

4.5 Rating 881 Reviews

90 %

of reviewers recommend Crystal Travel

4.5

Based on 881 reviews

Shipping & Delivery
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Crystal Travel:

World wide Travel website, Flights, Hotels, Holidays and Car Hire from any UK departures. We hold IATA and ATOL issued by Civil Aviation Authority.

Crystal Travel is one of the UK

Visit Website

Phone:

0207 612 0500

Email:

support@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

Write Your review

Tell us how Crystal Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear and polite”

Helpful Report

Posted 7 years ago

“Nice man”

Helpful Report

Posted 7 years ago

“Amazing help with booking my tickets was very quick and very informative helped easy me with any worries I had amazing service”

Helpful Report

Posted 7 years ago

“very helpful”

Helpful Report

Posted 7 years ago

“It's my first time to use Crystal Travel. Christopher Smith attended to me. His way of dealing with customers is excellent. He is very patient and explained everything to detail. I am going to use your services and recommend you to family and friends.”

Helpful Report

Posted 7 years ago

“My agent Christopher was amazing in helping me and my freind find the best affordable ticket for me and my freind would be using this company again”

Helpful Report

Posted 7 years ago

“Very good communication”

Helpful Report

Posted 7 years ago

“The person who dealt with me was very polite and patient with me, answering all my questions until I had completed my booking.”

Helpful Report

Posted 7 years ago

“Philip was very helpful in sorting out my travel!”

Helpful Report

Posted 7 years ago

“Although Philip Carter is clearly not his real name (he's in the back office in Delhi, India) the service really is very good. Reminding me why it's always best to go through a travel agent- he checked the luggage allowances and stopovers and was generally great. Really fast and efficient.”

Helpful Report

Posted 7 years ago

“Rating Very Good for the customer service from Freddie. Good follow up and updates from his side to make sure the booking is done smoothly despite the whole fare system were being updated and changing at time of booking.”

Helpful Report

Posted 7 years ago

“LISA WAS SO HELPFUL AND FRIENDLY SHE HELPED WITH EVERYTHING WE NEEDED WHEN WE WANTED TO UPGRADE TICKET. DEFINITELY RECOMMEND THANK YOU SO MUCH”

Helpful Report

Posted 7 years ago

“Immediate approach to client when in difficulties. Soft n polite in speaking”

Helpful Report

Posted 7 years ago

“Dealt with Mr.Freddie Smith, fantastic customer service consultant. He was precise,Clear and very helpful,he understood my situation and helped me out. has an excellent quality of a sales person which is follow up and being in touch with the customer. He is a real asset to your organisation. Good Luck Freddie.”

Helpful Report

Posted 7 years ago

“Friendly, helpful and humorous I.will definatly, if all goes well with my booking and journey, be using this service again.”

Helpful Report

Posted 7 years ago

“Freddie was very helpful and was very patient. Thank you for all of your help.”

Helpful Report

Posted 7 years ago

“I would like to provide my review for Freddie from Crystal Travel. The service was prompt and I got the perfect bookings for my travel arrangement.”

Helpful Report

Posted 7 years ago

“Christopher Smith was very helpful for me After my travel was declined online he sorted it all out no trouble at all Regards John”

Helpful Report

Posted 7 years ago

“Philip was great and very helpful in assisting me.”

Helpful Report

Posted 7 years ago

“Ricky Jonson was first class from start to finish! A real star !!! 🎉 great service and very polite man”

Helpful Report

Posted 7 years ago

Crystal Travel is rated 4.5 based on 881 reviews