Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.49

4.5 Rating 881 Reviews

90 %

of reviewers recommend Crystal Travel

4.5

Based on 881 reviews

Shipping & Delivery
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Crystal Travel:

World wide Travel website, Flights, Hotels, Holidays and Car Hire from any UK departures. We hold IATA and ATOL issued by Civil Aviation Authority.

Crystal Travel is one of the UK

Visit Website

Phone:

0207 612 0500

Email:

support@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kathy was very helpful and efficient sorting out my booking”

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Posted 7 years ago

“Christopher was very prompt in dealing with the issue and sorting out our flights.”

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Posted 7 years ago

“Christopher was very helpful to deal with my inquiries on the phone and managed to get a very good deal on my flight”

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Posted 7 years ago

“Kathy was very helpful regarding my booking i will used crystal travel again in near future booking”

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Posted 7 years ago

“Quick and good price. Thanks Christy”

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Posted 7 years ago

“I HAVE USED CRYSTAL TRAVEL FOR OVER 15 YEARS BECAUSE THEY ARE THE BEST I HAVE EVER USED, AND IF YOU WANT THE BEST FOR YOUR MONEY GET CHRISTOPHER SMITH FOR ME IS TOPS”

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Posted 7 years ago

“Christopher has very very helpful. He dealt with my request in a very professional and helpful way and was able to find me the best deal available. Very grateful that I found Crystal Travel and to have someone like Christopher who willing to do more for his customers. I shall come back and book more tickets as the prices and the service is excellent. Thank you again, Christopher.!”

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Posted 7 years ago

“Very good service from Kathy..”

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Posted 7 years ago

“Great custom with reassuring skills and offered available options , very reassuring staff with patience. Took me a while to check my email, staff waited patiently. Will certainly look into using the agency again.”

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Posted 7 years ago

“Thank you Ricky for your good and quick customer service !”

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Posted 7 years ago

“very good and reliable customer service, very helpful and appreciable service.”

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Posted 7 years ago

“Fantastic service thanks to Christy for being so helpful will be booking with them again next time”

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Posted 7 years ago

“I started an online purchase and Ricky called me with a better return flight that meant I wasn't changing airports and having such a long stop over which was worth its weight in gold. The flights were the cheapest and quickest anywhere. An excellent, quick service. Would highly recommend.”

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Posted 7 years ago

“KATHY WAS great and sorted my flight out quickly and without hassle. Thanks”

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Posted 7 years ago

“Ricky Jonson was really polite & courteous throughout the call as he assisted me purchase an airline ticket at a very affordable price. He went on to send me emails to complete the transaction without any delays or hassle. My first experience using Crystal Travel has been excellent & I plan to use them again. Thank you Ricky for being very helpful.”

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Posted 7 years ago

“excellent easy website booking. problems arose because of over zealous security checks but this was resolved quickly and efficiently and it felt like they cared.”

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Posted 7 years ago

“Ricky Jonson was incredibly helpful and patient in helping me book a business class and economy ticket to New Delhi. I cannot praise him highly enough, he was excellent.”

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Posted 7 years ago

“Thank you Christy for all your help in booking my flights today, very helpful, well done!”

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Posted 7 years ago

“I was assisted by a consultant called Megan and found her to be professional, thoughtful, accommodating of my needs and thorough in delivering a service that met my needs. I did not feel pressured to leave a deposit and she took the time to explain and search for services that would best meet my needs. I felt valued as a customer especially as I was busy at work and kept changing my mind and calling her to ask questions. Megan’s service is an asset to Crystal Travel and I will be booking future flights and holidays with them!! Thank you Megan and Crystal Travel for the 5 star service!!”

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Posted 7 years ago

“Crystal Travel provide a very good services to their clients.I would Like to mention Megan Customer services role specially. Best Travel agency.”

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Posted 7 years ago

Crystal Travel is rated 4.5 based on 881 reviews