Curated Kings Reviews

Name: Curated Kings
Rating: 4.64

4.6 Rating 66 Reviews

92 %

of reviewers recommend Curated Kings

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4.6

Based on 66 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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info@curatedkings.com

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Anonymous

Anonymous // 01/01/2019

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“Great service”

Helpful Report

Posted 6 years ago

“Dealt with my issue efficiently”

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Posted 6 years ago

Hello Lucia, Firstly we are very sorry you haven't received your order yet. Having taken a look at the order details, the order was placed 28th February which was 6 days ago. The order was placed after our cut off time for same day dispatch, meaning the true dispatch day was Thursday 1st. The delivery service chosen was 2-3 working days so today is in fact the last day to receive your item as quoted in our delivery estimates. Whilst it is unusual to take 3 working days to be delivered, due to the adverse weather in England last week the delay is understandable with many couriers not being able to pickup and deliver parcels. It would have been preferred you had contacted us prior to leaving a negative review and we could have explained the situation to yourself. Kind Regards

Posted 6 years ago

“Can't fault the value of the prices *but* the edge over competitors gets completely wiped out when incorrect items are sent and returns postage (on top of travel costs to the post office etc) has to be paid by buyers in order to correct problems caused by dispatch. It feels a bit sneaky to say "30 days refund, buyer pays return postage" on ebay listings (which most take to mean re: things that don't fit or that a buyer just changed their mind about), and only clarify that customers also have to pay for blatant mistakes made on Curated Kings' end of things after purchase is made as well.”

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Posted 6 years ago

“Can not get through to them. Ordered and paid for a 2 day delivery, 4 weeks in and no delivery. Emailed several times and no response what do ever”

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Posted 5 years ago

“Appaling service. Never reply to emails and order never arrived despite saying shipped and 10 days late. Avoid unleas you want to be ripped off.”

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Posted 5 years ago

“They dont answer the e-mails and past 3 days that my t shirt must be in my house”

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Posted 5 years ago

Curated Kings is rated 4.6 based on 66 reviews