“92 year old mum rang me to order her some pyjamas, that she had seen in the TV guide. For some reason it wouldn’t let me order them online via my phone, so I rang them not knowing it was a premium number. No wonder she kept me talking, cost me £5 to order a £9.50 pair of pyjamas! Beware!”
“There was a problem with my account but when I rang them to query it, the lady who helped me was so good at her job, helpful and pleasant and sorted it all out, in easy to understand language (which is sometimes the problem with customer services). Aside from that, their products are excellent, lots of choice, lots of size options and in my experience really well made clothing.”