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Customer service nigh on non existent - a real problem if you are due a refund! If you must buy from Buy TV Direct, as they are now called, pay by credit card so you're protected.
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posted 6 years ago
- MS
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As I have not had my refund and DC Digital have insisted I must receive my refund in breach of the law (see Consumer Rights Act 2015) by a business cheque, not the original form of payment I made being by a direct bank transfer, I must write a secondary review detailing that experience of dc digital entertainment Ltd's further level of service (as per TrustPilot guidelines.
”
posted 7 years ago
- A customer of DC Digital Entertainment Ltd
“
As I have not had my refund and DC Digital have insisted I must receive my refund in breach of the law (see Consumer Rights Act 2015) by a business cheque, not the original form of payment I made being by a direct bank transfer, I must write a secondary review detailing that experience of dc digital entertainment Ltd's further level of service (as per TrustPilot guidelines.
”
posted 7 years ago
- A customer of DC Digital Entertainment Ltd