“Purchase was very well packaged and arrived on time as advised in email. The hand written card was a really nice personal touch glad I shopped independently.”
“The purchasing process was easy, the items I ordered were delivered very quickly and they were packaged very well to protect the delicate items. Very happy customer.”
Hi Charlie,
I have just tracked your order and it was delivered on the 10th December signed by C Cain. I am a little confused as to why you say you have not received it.
Please can you confirm.
Thank you
Christina
“We love the classy floor lamp that we just bought in the Black Friday sale. We have been looking for lamps for a while now and this one looks great in our living room. It’s the perfect height and very well made. The delivery was surprisingly quick which was great and we loved the little note from the shop owners as a nice personal touch :) Will definitely shop again soon!”
“As a company I would rate Decorum 5/5, for the incredibly prompt response to email queries. Delivery & packaging of items was excellent & the handwritten note was a lovely touch. I loved my cushions... I had previously seen them in store so knew what to expect.... however 1 of them is excreting a phenomenal amount of feathers so much that I am concerned I will be left with an empty cushion cover!”
“First time using this online shop.
Very happy with high quality of service. Handwritten notes were a wonderful bespoke personal touch and I am looking forward to ordering from this organisation again - Thank you”
“The staff were so friendly and helpful. I wanted to go home and measure the space before making a purchase and when i did so, very easy online service .
The coat hook arrived well wrapped, within 3 days AND a lovely hand written note.
All in all, exactly what customer service should be!”
