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Delay Repay Genie Reviews

4.6 Rating 368 Reviews
D
Happiness Grade
Read Delay Repay Genie Reviews

About Delay Repay Genie:

Delay Repay Genie was developed with the sole intention of making it easier for rail commuters to claim compensation for delays and cancellations on their daily commute. We do this by providing a nightly email containing all the information needed to claim for compensation.

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way

D

Refund - Average

50.00%
Industry Average
Whilst the experience was initially excellent, during the pandemic due to limited travel I have not made a claim since March, although I continued my subscription. However after many attempts I have only received a partial refund of 18.72 for 3 months, making me quite out of pocket..not sure why this is and why the price promise no longer seems to exist!!
posted 4 years ago - Robert M
It on the whole just about makes me money. However, when taking out the subscription It did state that if I did not receive claims that exceeded my subscription fee in a month I would be refunded the difference, so as never to be out of pocket. I believe on a number of months this has happened. I have still received the full subscription fee though... Would appreciate some clarification on this. Brad
posted 7 years ago - Brad