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Designer Bathroom Concepts Reviews

4.6 Rating 147 Reviews
E
Happiness Grade
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About Designer Bathroom Concepts:

We pride ourselves on offering better bathrooms for your home in order for you to create the designer bathroom you deserve. We offer an extensive range of items from bathroom suites to bathroom taps but not in a cheap, crude, warehouse-style manner like many other e-commerce online bathrooms sites do.

You see, we don't offer cheap bathrooms that aren't going to last, but luxurious bathroom products that have exceptional guarantees with endless style and quality. To reflect this concept we ensure that the entire customer experience reflects this luxury element, bringing you exclusive bathroom ideas whether you're looking at bathroom cabinets or shower enclosures.

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Refund - Difficult

41.18%
Industry Average
I am still waiting for my refund 5 weeks later.
posted 2 years ago - Lewis E
I ordered the wrong item, entirely my fault but as a regular online shopper returns should be pretty straight forward but not so! The return request was processed quickly, and the items were collected but 3 weeks later and numerous attempts to contact them I am yet to even receive a confirmation of return never mind my actual refund.
posted 2 years ago - Fiona F
I expressly asked them to deliver the item within 3 days of the initial failed delivery or to cancel the order and refund me, however I received no response.
posted 2 years ago - Simon E
On the 8/12/21 asked to get a refund over chat.
posted 3 years ago - Dominic S
They have sent me an email so they acknowledged my cancelation and my refund should be with me in 14 days or bit longer.
posted 3 years ago - Adam
Truly Awful Experience. Do your research on this company before ordering anything. Between order and refund took 5 months. I was given 4 delivery dates (never arrived) and made well over 20 calls (on hold between 15 and 55 mins each time). From asking for a refund to getting the money back took 5 weeks and several long calls. Many people having similar experiences. Avoid the stress and buy elsewhere.
posted 3 years ago - Neil