Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service, delivery was faster than expected and the toast tongues are good quality. Price turned out to be great as initially the delivery was more than the tongues, but they made up for it by putting three sets of tongues in without me even asking - fair play, with service like that I’ll be back.”

Helpful Report

Posted 5 years ago

Thank you so much for taking time out of your day to review your experience with us, we are extremely pleased that you are happy with the product/service and that the delivery process has exceeded your expectations, we are very much looking forward to seeing you again soon. Thank you, Pete.

Posted 5 years ago

“Great products and a very prompt service.”

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Posted 5 years ago

Thank you so much for taking time and going out of your way to review the service, we are extremely pleased that you were happy with the overall service and product, we are hoping to see you back again very soon.

Posted 5 years ago

“Ordered piping bag and accessories, needed urgently. I was kept informed and the items were delivered when expected. Very happy. Thank you.”

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Posted 5 years ago

We are so pleased that you are satisfied with the service that we have provided. We appreciate your kind comments and are hoping to see you back again very soon. Thank You, Pete.

Posted 5 years ago

“Excellent service and very quick delivery of my beautiful new sauce jug”

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Posted 5 years ago

Thank you for taking time to review your experience with us Lorraine, we appreciate your kind comments and are extremely pleased that you are happy with your new sauce jug, we are hoping to see you again very soon. Thank you, Pete.

Posted 5 years ago

“Great products, packaging and very quick traceable delivery”

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Posted 5 years ago

We are flattered that you are happy with the products and the process, we appreciate your feedback and looking forward to seeing you again very soon. Pete.

Posted 5 years ago

“Great products and excellent delivery, good packaging and very quick”

Helpful Report

Posted 5 years ago

Hi Clare, Thank you so much for providing us with such great feedback! We are extremely pleased that you have had an excellent experience. Looking forward to seeing you again very soon! Pete.

Posted 5 years ago

“Well-packaged item (eco-friendly packaging). Very speedy delivery. Good price for high quality item.”

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Posted 5 years ago

Thank you very much for your feedback Mike. We are extremely pleased that you were satisfied with your item and the delivery. We are hoping to see you again very soon.

Posted 5 years ago

“Thank you , I have been looking for potholders for ages, good size and quality. Arrived very quickly and well made. Would recommend to friends.”

Helpful Report

Posted 5 years ago

Thank you for taking your time to provide us with feedback. We are extremely pleased that you have found what you were looking for and that you are satisfied with the product. We are very much so looking forward to seeing you again soon. Thank you. Pete.

Posted 5 years ago

“Good product, good delivery.”

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Posted 5 years ago

Thank you for taking your time to review the product as well as the service. We are looking forward to seeing you soon. Pete.

Posted 5 years ago

“Excellent item, well packed and speedy service. Would definitely recommend. A pleasure to deal with. Thank you. Bob.”

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Posted 5 years ago

Thank you for taking the trouble to reply, Bob. And glad you enjoyed the product and the service we provided. Hope to see you again soon! Regards Roger

Posted 5 years ago

“Unbelievable service. Ordered my tea cozy Friday afternoon & it was delivered on Saturday morning. Excellent service”

Helpful Report

Posted 5 years ago

Many thanks. We love it when a plan comes off! Hope you enjoy the cuppas it will keep warm. regards. Roger

Posted 5 years ago

“super fast delivery item just as advertised”

Helpful Report

Posted 5 years ago

Many thanks, Peter. Hope to see you again here some day! Regards. Roger

Posted 5 years ago

“I'm very pleased with my nicely finished Dexam 2 cup tea cosy which I received just 2 days after ordering.”

Helpful Report

Posted 5 years ago

Hi there. Thanks for letting us know, and delighted that you are enjoying your tea cosy in this wintry weather! Hope to see you soon. Regards. Roger

Posted 5 years ago

“All as expected from a good company”

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Posted 5 years ago

Hi there. Many thanks for taking the trouble to comment. Really happy you liked the service! Roger

Posted 5 years ago

“Great products with speedy delivery”

Helpful Report

Posted 5 years ago

Hi there. Thanks for taking the trouble to comment, and really glad you liked the products and the service. Hope to see you again soon! Regards. Roger

Posted 5 years ago

“Good service, good communication, good products”

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Posted 5 years ago

Hi there. Many thanks for taking the trouble to comment. Glad you were happy! Come and visit us again soon! Regards. Roger

Posted 5 years ago

“Very satisfied with the quality of the small whisk that I ordered. Kept up to date with the progress of my order. It arrived on time. The only thing I would quibble with is that for such a small item it was a disappointment that I had to pay for the postage. Overall though I was pleased”

Helpful Report

Posted 5 years ago

Hi there. Thank you for taking the trouble to comment. I have noted your remark about postage and agree that, on a small item, postage can be a very high percentage of the total cost. The issue for us is that the cost is real. We try to help by giving a reasonably low (currently £30) free carriage offer. But thank you, anyway. Regards. Roger

Posted 5 years ago

“First class service. First class product.”

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Posted 5 years ago

Many thanks! We love it when a plan comes together. See you again soon. Kind regards Roger

Posted 5 years ago

“This was a replacement for a wrongly judged buy. Very happy with it and delivery schedule. Thank you.”

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Posted 5 years ago

We're happy it all worked. Thanks for taking the trouble to comment. Hope to see you here again son. Kind regards. Roger

Posted 5 years ago

“delivery arrived and it was too small for what I needed so I returned it with quick result of refund. Ordered other and it came through within a week. Very happy with all dealings. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for taking the trouble to comment, and we are glad that the service worked well for you. Hope to see you again soon! Kind regards Roger

Posted 5 years ago

Dexam is rated 4.8 based on 1,140 reviews