Dexam Reviews

Name: Dexam
Rating: 4.82

4.8 Rating 1,141 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality carving knife - great service, will certainly use again”

Helpful Report

Posted 5 years ago

“Great service and an outstanding product. Chef's Choice Trizor XV makes your knives scary sharp. Thanks Dexam.”

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Posted 5 years ago

“Great value, easy to order and fast delivery of the Dexam kitchen timer. One small point to potential users of this device - there is a 1 minute gap between 0 and the alarm. So for 4 minutes set the timer for 3!! It’s magnetic stickability is good, allowing you to set it using one hand while it is attached to the side of the fridge.”

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Posted 5 years ago

“Excellent bowls. Speedy delivery. Nice box.”

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Posted 5 years ago

“Great service. Quick delivery and I am sure grandson will love the apron on his birthday. I will definitely use Dexam's again.”

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Posted 5 years ago

“Ordered stainless steel mixing bowl online 24.06.20 and received E mail from customer services advising expected arrival within 7 days, arrived on Mon 29.06.20, thank you so much for such good service and product. Keep up the good work especially during these difficult times.”

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Posted 5 years ago

“Quick delivery easy to access website , simple straight forward descriptions of items.”

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Posted 5 years ago

“I bought a couple of tea cosies for small, two cup teapots - (easier for socially distanced tea parties). They arrived promptly and they are nicely made and effective.”

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Posted 5 years ago

“The plastic ice cream cones are a great idea for me as I am coeliac and cannot the usual type of cone. The valve on the point is Fabulous as none of the ice cream is lost.”

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Posted 5 years ago

“Ordered the Little Birds Vintage Cake Stand & Server as a gift for someone and, I believe, they arrived in record-breaking time. They were very reasonably priced and really good value. Would have liked if there had been something in the parcel to say who it was from as the recipient had no idea. Would definitely recommend Dexam and will order from the company again.”

Helpful Report

Posted 5 years ago

“First time I ordered anything from this company and it was very easy to order on line, item arrived on time, pleased with item - exactly as stated on website. But best thing of all for me, was the packaging - all totally recycable/biogradable. The item was packed with biogradable "balls" which when you put them in water disovled and didn't harm the environment - fantastic! Wish Amazon and the likes would use this packaging and for this reason (as well as other mentioned above) will shop more at this shop. Very satisfied.”

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Posted 5 years ago

“Prompt & efficient service, good quality items”

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Posted 5 years ago

“Good quality wok and lid with fast delivery. I’d been finding it surprising difficult to find a wok with a lid that didn’t break the bank. This was just what I was after.”

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Posted 5 years ago

“Website easy to search for what you want. All the way up to payment, no problems whatsoever. I ordered 4 food domes for covering the plates prior to serving at the table to keep any flies lurking about off the food. Within 2 days my order was delivered. I count that as more than EXCELLENT service. They arrived very well packed and the domes are really fun to look at. For the price I paid, they are of very good quality. Storage - you just stack them on top of each other. I can't live without food domes so potential buyers - try them you won't be disappointed, you just can't trust those flies. How did Dexam do? Dexam did VERY WELL indeed. I, therefore, give Dexam 10/10 and will definitely be searching again on their site in the immediate future. Thank you Dexam.”

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Posted 5 years ago

“As described and delivered on time”

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Posted 5 years ago

“Tom Roberts , customer service manager provides an exemplary service . Purchased a knife sharpener that broke very quickly, the replacement even faster so he sent me an upgrade that works perfectly . I would always return to companies that place customer satisfaction at the top of their priority list, and Dexam are right up there, thank you.”

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Posted 5 years ago

“Good communication. Excellent packaging. Fast delivery. Would not hesitate to buy again from Dexam.”

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Posted 5 years ago

“I’ve now had 2 orders from dexam and both orders have got to me within a few days.”

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Posted 5 years ago

“Prompt delivery, products as described, excellent customer service - thank you”

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Posted 5 years ago

“Delivery was prompt, the product was exactly as described and the packaging was excellent. The final positive is that the cat loves the cardboard box in which the cookware came!”

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Posted 5 years ago

Dexam is rated 4.8 based on 1,141 reviews