DIGITAL CLAIMS MEDIA LIMITED Reviews

Name: DIGITAL CLAIMS MEDIA LIMITED
Address: Nightingale House, East Reach, Taunton, Somerset
Rating: 4.33

4.3 Rating 27 Reviews

93 %

of reviewers recommend DIGITAL CLAIMS MEDIA LIMITED

About DIGITAL CLAIMS MEDIA LIMITED:

Digital Claims Services Limited operates through DC-SERVICES at DC-SERVICE.UK, providing evidential review, record reconstruction and documentation services for financial and digital asset records through structured, source-linked analysis.

Visit Website

Phone:

7781522752

Email:

support@digitalassetclaims.com

Location:

Nightingale House,
East Reach,
Taunton
Somerset
TA1 3EN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service took longer than I originally expected. I was told it would take around 10 days, but in the end it took almost 21 days, so about three weeks.”

Helpful Report

Posted 1 month ago

“I valued the transparency during my experience with the company. The team explained the steps involved and what I could expect, which made the process easier to understand. Overall, I was satisfied with the service.”

Helpful Report

Posted 1 month ago

“I had a good experience with Digital Asset Claims. They were professional, explained everything clearly, and helped me better understand what happened with my crypto transactions. The process took some time, but overall I was happy with the service and communication.”

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Posted 1 month ago

“It all got sorted in the end and I’m pleased about that but there was far more waiting than I expected. They told me it would take 48 hours and the whole thing took 10 days from start to finish so it wasn’t quite what I’d been led to expect. Whenever I tried to get hold of them I had to wait at least an hour for a reply and sometimes it was six hours when all I wanted was to know what was happening. I’d spoken to two other people a man and a woman before I finally spoke to a lovely man whose name I’m sorry to say I’ve forgotten. He told me he would stay on the phone with me until a manager approved the transaction and after all the waiting that was a real relief to hear. I felt someone was finally helping me get it sorted rather than leaving me wondering what would happen next. The transaction was completed in the end and I really do feel his help made a difference because it might have taken even longer without him. I just wish the whole thing hadn’t taken so long and that getting an answer had been easier. I’m grateful for the result but the waiting was frustrating and I wouldn’t want to go through that part again. As for that lovely man I do hope he reads this because I’d like him to know how much I appreciated his help even though I can’t remember his name.”

Helpful Report

Posted 1 month ago

“Overall, they met expectations. There is room for technological improvement; the team is high-quality.”

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Posted 1 month ago

“I used Digital Asset Claims recently and overall the service was okay. The staff were professional when I managed to speak to them and they seemed to know what they were doing. The main problem was getting hold of someone when I needed an update. Phone calls were often answered by an external service and I had to wait for someone to call me back. At times this became quite frustrating. I eventually got the answers I needed but I think the communication and response times need to be improved.”

Helpful Report

Posted 1 month ago

“I’m giving Digital Asset Claims, part of DIGITAL CLAIMS MEDIA LIMITED, 4 out of 5 because I got what we agreed on in the end, but getting there took more patience than I expected. Everything was completed 19 days later than originally promised, which was frustrating when I was waiting for it to be sorted. Getting hold of the team was a bit hit and miss too. Sometimes they answered within a minute, while other times I reached an external answering service and was told someone would call me back within three hours. To be fair, they always did call back, but it usually took three to four hours on those occasions. I don’t mind a bit of a wait, but I’d rather be given a realistic time than find myself wondering when the phone will ring. The team were professional, and I was happy with the service and the final result. I just wish they’d kept me updated more often without me having to chase them. Overall, I would recommend them based on my experience, but there’s definitely room to improve their timing and communication.”

Helpful Report

Posted 1 month ago

DIGITAL CLAIMS MEDIA LIMITED is rated 4.3 based on 27 reviews