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Avoid at all cost, especially if from the south!
Brought us damaged Miele washing machine. Driver left by the door without proper handover. Donaghy do not refund/replace it, saying they have an e-signature. We have to go for a chargeback with bank now. A lot of hassle and stress.
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posted 3 years ago
- A
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I had owned the oven less than 30 days at this point (so under the consumer rights act 2015 should be entitled to a full refund).
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posted 4 years ago
- A
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Paid for item told it was out of stock after expecting delivery and they couldn’t get any more in . Item is now available again on website for £50 more . They did refund my money quickly though
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posted 4 years ago
- K Darvill
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Bought a fridge freezer, 2 days later they message me to say it isn't in stock so I get a refund which takes another 3 days. While I'm waiting for the refund I get an email to say they have got the showroom fridge available and tried to say they offered that to me before but I never got that email and by then my money was in 'limbo' so overall not a good experience but I did get my money back
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posted 4 years ago
- A
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How can you write a review on a product you never received. Would be better if you showed that the the product was ‘In Stock’ at time of ordering, and not wait until customers have ordered, paid, only to be told after the process that you cannot meet the order.
Your refund process was efficient, but this is not the way to do business.
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posted 4 years ago
- P Rogers
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Bought a cooker from them had to send it back as the courier they use delivered it in a terrible state, was not going to risk opening it, it looked as if it had been dropped from the back of the wagon. Now waiting a refund. I will say that it was a good price and delivery was quick.
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posted 4 years ago
- N Moir
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The only reason why I’ve given two stars is because you issued a refund without any lengthy delays.
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posted 4 years ago
- M Hamed
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I look forward to your response and a refund of my £100.
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posted 4 years ago
- G Stenhouse
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Wrong microwave oven sent. I had to send pictures to prove wrong item sent. I asked for correct item to be supplied but received no reply. Microwave returned for refund
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posted 4 years ago
- J Pritchard
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The dishwasher I wanted was advertised as being available, they quickly took my payment. However, a few days later I received an email to say it was no longer in stock and they’d let me know when it was available.
On a positive note, when I requested a refund it was done quickly.
In summary, good prices but check whatever you want is in stop before you pay
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posted 4 years ago
- V Customer