E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, ordered one day arrived the next and was able to track the driver.”

Helpful Report

(Apple IPhone SE 16GB Rose Gold) - Posted 9 years ago

Hi Tina We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy|e2save Customer Support team

Posted 9 years ago

“Prompt response, friendly customer service, effective communication about issues which were resolved with ease. Very fast delivery. All of this for lesser price than high street retailers.”

Helpful Report

(Samsung Galaxy S7 Edge Black) - Posted 9 years ago

Hi Vanitha Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“Got delivery address wrong for my phone, so was stuck at the carrier dpd. It required e2save to email dpd to correct this when speaking to dpd. Rang twice e2save to fix this and was twice lied to that was being sorted but each time when contacted dpd this wasn't done. Won't use again and don't think anyone else should as soon as hot your money details there not interested”

Helpful Report

(Google Pixel 32GB Quite Black) - Posted 9 years ago

Hi I’m really sorry for the problems with your order, If you wish to speak about this further please email us through your online account and someone will call you. Thanks for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“Efficient Service, kept me up to date via email every step of the way. A quality service with no issues.”

Helpful Report

(Apple IPhone 7 128GB Rose Gold) - Posted 9 years ago

Hi Jeremy Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“From start to finish the information i was given was very good and got a great deal keep up the good work”

Helpful Report

(Apple IPhone 5s 16GB Silver) - Posted 9 years ago

Hi Robert Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“Quick delivery”

Helpful Report

(Samsung Galaxy S5 Neo Black) - Posted 9 years ago

Hi Patrycja We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy|e2save Customer Support team

Posted 9 years ago

“Excellent sevice with great value & prompt delivery! Will definitely recommend!”

Helpful Report

(Apple IPhone 7 32GB Rose Gold) - Posted 9 years ago

Hi Joanne Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“From start to finish clear communication, very helpful, went the extra mile. Very good service”

Helpful Report

(Apple IPhone 6s 16GB Space Grey Refurb) - Posted 9 years ago

Hi Edmund Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“Quick and easy all sorted in no time at all. Agent was knowledgeable and friendly.”

Helpful Report

(Apple IPhone 6s 16GB Silver) - Posted 9 years ago

Hi Samantha Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team

Posted 9 years ago

“Brilliant offers on the best networks”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 9 years ago

Hi Scarlett We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Amy|e2save Customer Support team

Posted 9 years ago

“Really pleased with my new phone and contract, Excellent service,would definitely recommend.”

Helpful Report

(Apple IPhone 5s 16GB Space Grey) - Posted 9 years ago

Hi Brian Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“Very good company with quick replies, there was a complication with my order but I contacted them and they happily sorted it out for me, would buy from them again happily.”

Helpful Report

(Apple IPhone 7 32GB Rose Gold) - Posted 9 years ago

Hi Bethany Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“very happy with you service & very helpful staff”

Helpful Report

(Samsung Galaxy J5 2016 Gold) - Posted 9 years ago

Hi Georgina Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team

Posted 9 years ago

“I was able to get cheapest deal on the site. I ordered my phone and was delivered the following morning. Very efficient service.”

Helpful Report

(Apple IPhone 7 32GB Gold) - Posted 9 years ago

Hi Oni We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Amy|e2save Customer Support team

Posted 9 years ago

“I received my order within 2 days of placing it as promised at checkout and could track my order up to 15 minutes before its arrival”

Helpful Report

(Apple IPhone 7 32GB Black) - Posted 9 years ago

Hi Stacey We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy|e2save Customer Support team

Posted 9 years ago

“Fantastic, fast and easy! Mega happy thanks.”

Helpful Report

(Apple IPhone 5s 16GB Space Grey) - Posted 9 years ago

Hi Sarah Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“Such prompt service and delivery exactly delivered when requested - would highly recommend. Very easy to do business with and a very simple ordering process. Clear website with detailed information about products and costs. EXCELLENT - ***** Stars!”

Helpful Report

(Apple IPhone SE 64GB Rose Gold) - Posted 9 years ago

Hi Wendy We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 9 years ago

“Fab service and I love my new HTC 10 what an awsome smart phone. I was torn between this and the Samsung S7 but I don't regret my choice. I knocked off a star due to it taking a while to get through to a customer service advisor, however once I got through the lad I spoke to was very helpful. Would definitely recommend as they had the best contract deals out there.”

Helpful Report

(HTC 10 Silver) - Posted 9 years ago

Hi Zoe Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 9 years ago

“The whole ordering process was simple and straight forward, and before checking out I was shown better offers than throne I had chosen!! Excellent communication right up until my phone arrived, can't be faulted at all, great phone and an exceptional deal, will be recommending to friends and family for sure.”

Helpful Report

(Apple IPhone 6s 16GB Gold Refurb) - Posted 9 years ago

Hi David We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 9 years ago

“Quick friendly service that matched me with a mibile and plan tha suited my needs. Fast delivery and fantastic help”

Helpful Report

(Huawei P9 White) - Posted 9 years ago

Hi James Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Forever yours Amy |e2save Customer Support team

Posted 9 years ago

E2save is rated 4.4 based on 4,720 reviews