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Edinburgh Watch Company Reviews

5.0 Rating 708 Reviews
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Happiness Grade
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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

A

Customer Service - Good

100.00%
Industry Average
I recently purchased my third watch from the Edinburgh Watch Company & as always, the advice & service I received from Jonathan was his customary exemplary efficiency that is only ever his & the Edinburgh Watch Company's trademark & for me, can best be described with the fact that there are are completely NO buts with the beautiful watches that Jonathan & the Edinburgh Watch Company has for sale & indeed with the whole experience of purchasing one of Jonathan's timepieces with the total trust & confidence we clients MUST always have & so for those of you still to do business with the Edinburgh Watch Company, you can make contact with Jonathan easily & directly & then for you too to enjoy a similar Five Star experience.
posted 8 months ago - Frank Brennan
Great experiance feel safe dealing with Jonathan can recommend him for your luxury watch Good personal service will be back if buying another watch CHEERS GORDON MCCALLUM
posted 8 months ago - Gordon McCallum
Excellent service and support from Jonathan, Very knowledgeable and understanding of my requirements would certainly recommend and will Edinburgh Watch Company again Terry Thomson
posted 8 months ago - Terry Thomson
Fantastic service , found the watch I was looking for. Jonathan provides a great service , very knowledgeable and friendly. Would definitely buy from Edinburgh Watch Company again
posted 8 months ago - Nicholas P Bunn
I recently purchased a 2023 Rolex GMT master 2 (Pepsi) from Jonathan and fully enjoyed the experience from start to finish. I was after this watch for over a year and Jonathan went above and beyond to source me one. I received it in mint condition with complete box, papers and he even beat the premium prices listed on Chrono24. Overall a fantastic service by Jonathan. Fully recommended, wouldn’t go anywhere else.
posted 9 months ago - Peter Tweddle
Even though I made the purchase remotely the service was phenomenal - Jonathan had all of the answers to hand during our initial phone call (before I’d even needed to ask the questions), which shows his professionalism and knowledge of what customers want.
posted 9 months ago - Mark W
Absolutely love my watch. Your knowledge, outstanding service and exceptional price were invaluable when making this personal investment from my late father.
posted 10 months ago - Lyndsey Tackley-Goodman
Absolutely first class service. Jonathan removed any apprehension I had from dealing 'online'. I'm thrilled with my purchase and highly recommend.
posted 10 months ago - Mr Ewen
My experience with Edinburgh Watch Company was nothing but very professional and helpful throughout the process of purchasing a watch that I have been searching for. Highly recommend anyone who is looking for a new watch, and may have any questions on if its the right watch for them. Trust EWC on the advise and service they provide.
posted 10 months ago - Anonymous
A sale is more than just an exchange of goods for money. Jonathan understands this and from the very first minute he puts you at the centre of the transaction. Superb customer service and very personal follow up. I would not hesitate to recommend him and will buy from him again.
posted 10 months ago - David Turnbull