“I’m actually extremely upset with this company. First, I made an order for a oxy shred pre-workout and it came to me all clumpy. I emailed them and asked for a replacement item being that I couldn’t use the clumpy item. They then sent me a replacement, which didn’t even have my name on it and got sent to a completely different address. Emailed them again asking what happened and may I receive another replacement . For them to proceed to tell me that the item I already tried to get twice is now sold out. Just very disappointed with this company.”
Hi Jalissa, We’re truly sorry for the clumpy product, the misaddressed replacement, and the confusion around stock. That isn’t the experience we want for you. If you can share your order number or any details, we’ll look into what happened and how to move this forward.
“Wish they would bring back some of the better flavors like tropical sunrise and the Ghostbusters flavors. Tracking has really been lacking for a while. I usually receive the shipment before and tracking data even populates.”
“This taste just like candy
I love it so much and I love the fact that it’s easy to carry, you can just throw it in your gym bag and call it a day
I don’t regret getting this and I’ll be getting more”
“Been using EHPlabs products for a while now and they’ve honestly become a staple in my routine. Great flavours, easy to use, and the quality always feels consistent. Definitely one of those brands I keep coming back to.”
Hi Wayne, We sincerely apologize for the ongoing issue of product shortage and the inconvenience caused by receiving discounts that you cannot utilize due to the unavailability of the required items. We understand how frustrating this must be, and we genuinely want to address this issue to improve your overall experience with our brand. While awaiting the restock of your preferred products we recommend checking Amazon where our products are also available.
Hi, We greatly appreciate your support and are thrilled to hear about your positive experience with our brand. We are glad that our team was able to assist you promptly when you faced an issue with your order. Providing excellent customer service is one of our top priorities, and we are glad that we were able to address your concerns efficiently. We hope to continuously exceed your expectations in the future.
Hi Monica, It brings us great joy to know that our products have consistently met your expectations. We take pride in providing wonderful customer service, and your satisfaction is our ultimate goal. We are grateful for your kind words. Have a great day!
