Elvi Reviews

“ Send a return parcel and shipping company showed that the return was received by Elvi. I've sent email after email regarding my refund but no word and it's been more than a month. Seriously, do not buy from them!!! ”

“ Wrong size sent out, sent back and never received either correct size or refund. All my emails to customers services have been unanswered and I am not stupid enough to sit on the end of a phone all day after reading the rest of the reviews below. Elvi, you’re a joke! ”

“ After 2 months, no product and no refund PayPal stepped in. I don’t know how this company can continue to trade. ”

“ 7 weeks now and i am still waiting for a refund despite many emails and an overseas call from AUSTRALIA. For your own sanity do not deal with this company which clearly has unscrupulous business practices. ”

“ The dresses were nice. But customer service is terrible. I had to chase them for where my order was. Wasn’t shipped for dats and they took ages to reply. Then I sent one back and it’s been 2 weeks and no refund. I emailed them 3 days ago and no reply to that either. It’s a shame as I would like to order more today as they’ve got 30% off. Bad customer service. Not good enough. ”

“ It's a waste of time and I've not received a refund as of yet, or an apology. ”

“ I have still received neither My order (which looked so beautiful) not a refund. And No one at Elvi seems interested in helping me. This is disconcerting because the style is perfect for me and I was considering one of the white dresses for my I formal wedding. Such a terrible disappointment. ”

“ There is an item that I purchased that upon receiving I do not like at all and while preparing to ship it back for a refund, this is going to cost me half the price of the coat! As much as I LOVED your clothing, I won’t be ordering from you often. ”

“ My purchase was cancelled with no explanation,, the only reason I found out was when I noticed that my payment had been refunded into my bank account and my purchase hadn’t arrived ”

“ 3 standard e mails sent in return cancelling my order for item when I had specifically asked for a refund of the difference only. ”