“I faced issues accessing my phone number , preventing me from receiving the login code .
The customer service representative was incredibly helpful , providing multiple solutions and showing a high level of professionalism .”
“The platform is swift overall, though it is not flawless. The fees for certain transactions could be a bit lower. I am glad there have not been any bugs yet because the previous platform I used sometimes had missteps during transactions making it challenging to work...........😒😒”
“i'm really into most of the things they provide but that nightly reset at around 12 messes with my trading big time! it's a real hassle especially since i'm into both currency and futures trading and a 20 min halt causes a lot of inconvenience! i hope they can cut down on the reset time in the future!”
“Well as for now I can highlight its budget-friendly fees a variety of markets to explore and a gradual learning curve.... I am staying put for now and will surely revise my opinion later if there are any significant changes (but I hope everything will be ok)”
“Hey folks, big respect for your hard work! Just a quick note, though – my speedy feedback might push you to the max. I've got a suggestion! It'd be awesome to have a historical view of calendar events. This way, I can easily check releases and figures from past dates. Being able to scroll through previous calendar events, extending beyond the current day's upcoming events, would be super handy.”
“I love the transparent fees offered here. There's no hiding in a bid/ask spread or tricky extras... Although navigating the platform required some learning, having introductory videos for better understanding would be incredibly helpful....🤷🏼♂️”
“No doubt, it's a significant feature. HOWEVER.
Here's a brief input that could elevate your ratings beyond 11/10.
Just one thing.
It would be great to have a historical perspective for calendar events, allowing us to review past dates' releases and figures (with indefinite storage).
Furthermore, having the option to scroll through past calendar events, even when they aren't listed under the current day's upcoming events, in a chronological list spanning at least a week into the past, would be beneficial.”
“please consider reinstating the previous deposit method! personally I preferred the previous system because it didn't involve any commission fees.
I kindly request that you take this feedback into consideration.”
“Top notch technical support!! I encountered an issue with accessing my account and the technical support team went above and beyond to assist me... Thank you so much guys!!!”
