Everything Branded Reviews

Name: Everything Branded
Address: Floor 1 & 2Peat House1 Waterloo Way, Leicester
Rating: 4.83

4.8 Rating 7,111 Reviews

97 %

of reviewers recommend Everything Branded

4.8

Based on 7,111 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Everything Branded:

About EverythingBranded.co.uk

Who are we?

Founded in April 2010 Charles Alexander Distribution Ltd operates through a group of websites in the print and promotional sector these including:

Everythingbranded.co.uk

Specialise in bespoke and overprinted promotional products for businesses around the world. Brands that we work with include household names such as ASDA, Samsung, the NHS, ITV, Tetley, BAE Systems, Gala and Lufthansa - just to name a few!

Topwristbands.co.uk

A specialist wristband website aimed mainly at the charity sector in the supply of low cost marketing products helping charities with their fundraising and brand awareness.

Promotionalpensworld.co.uk

Supplying promotional pens to the B2B market with a range of over 5,000 pens in prices ranging from

Visit Website

Phone:

01163660052

Email:

social@everythingbranded.co.uk

Location:

Floor 1 & 2Peat House1 Waterloo Way
Leicester
LE1 6LP

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Everything Branded 5 star review on 30th October 2024

Everything Branded 5 star review on 23rd October 2024

"Amy Meade"

"Adam Lloyd - Glen Group"

Everything Branded 5 star review on 15th October 2024

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid this company if you want high quality products delivered on time. I will never use this company again. I wish I could give no stars, but sadly that’s not an option. I placed an order needed for an event on the 5th July 2023. I submitted my final design to this company on 06/06/2023. We were assured in writing on 20/06/2023 that the notebooks WILL arrive the week after once production had finished. When they didn’t arrive the following week, I requested an update on 29/06/2023, and we were assured that the notebooks would arrive on 03/07/2023, also in writing. When I viewed the tracking, I saw that the notebooks were being delivered to completely the wrong address, despite the company having had the correct delivery address from day one. The item was refused delivery (as is to be expected as it arrived at the wrong address), and then got stuck in a ‘routing delay’. I was told over the phone multiple times on 29/06/2023 that my order would arrive on Monday, then on Tuesday I was told it would arrive in the afternoon, despite the package’s tracking never changing. The representative I was in contact with began to avoid my calls when I was looking for updates on my order, and I know this because when my colleague called from a different number, he picked up straight away. My order finally arrived two weeks late, and the quality is terrible. Firstly, the box the notebooks were delivered in was battered. The notebooks inside are flimsy, and many of the pens attached fell apart while taking the books out of the box. The colour binding is not accurate to the image online at all. The logo they have printed onto the books is COMPLETELY WRONG, as the white parts of the logo have been printed black, so it looks terrible – according to the terms and conditions the company ‘reserves the right to change any colours’, but I fail to see how changing white to black falls under that disclaimer. I have been lied to both over the phone and via email, and have had promises made that have gone completely unfulfilled. We are extremely disappointed with the service and poor quality provided from this company – they were incredibly keen for us to place the order, and we have been completely let down by them from every angle.”

Helpful Report

Posted 2 years ago

“Excellent service as always Super fast delivery The consultation in designing the bags was very smooth with Aaliyah, always super helpful Thank you for always going above and beyond for The London School of Beauty & Makeup”

Helpful Report

Posted 2 years ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“Great service from Aaliyah who was happy to answer our questions on products and production and ensured the product we wanted for an event (snoods) met our needs and were produced and delivered quickly.”

Helpful Report

Posted 2 years ago

Hi Rachel We are delighted to hear that you had a great experience with Aaliyah and EverythingBranded! Our customers are a top priority for us, and hearing feedback like this is always great! We look forward to hearing from you again soon, and we hope to turn 4 stars into 5 then!

Posted 2 years ago

“Alex is fantastic & has helped us over the past year or so complete multiple orders efficiently and professionally. Look forward to making more orders in the future!”

Helpful Report

Posted 2 years ago

“Anthony was very helpful and quick to respond throughout the whole process.”

Helpful Report

Posted 2 years ago

Hi Joe, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“From the first to the last email Ben Jones replied very quick and helped me get the product I have been looking for for a long time.”

Helpful Report

Posted 2 years ago

Hi Carine, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“They had just what I was looking for and even recommended items that I might be interested in as well! The whole process was very quick and easy from the selection, proof, to invoicing. Great job team!”

Helpful Report

Posted 2 years ago

Hi Christina, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“Excellent customer service from start to finish of process. Anthony guided me through every step of the way and the product had a first class finish. Will definitely purchase again in the future.”

Helpful Report

Posted 2 years ago

Hi Mandy, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“Great service from Daniel Ogden - he was really quick to respond to all my queries and put together a comprehensive quote the same day for me, following up and providing alternative suggestions too - brilliant customer service!”

Helpful Report

Posted 2 years ago

Hi Samantha, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“Great service provided by Daniel Ogden who was really helpful and responded quickly to all emails. Daniel helped to ensure that the order arrived fast, and the product I received is great quality. Very happy with my experience and would recommend.”

Helpful Report

Posted 2 years ago

“We needed some branded merchandise fast for an event, Daniel Ogden at Everything Branded got it sorted quickly and was very responsive to questions. The Merchandise arrived in plenty of time thank you!”

Everything Branded 5 star review on 20th July 2023

Helpful Report

Posted 2 years ago

“Great work by Anthony to ensure our merch was delivered as promised.”

Helpful Report

Posted 2 years ago

Hi Dave, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“The process has been very smooth & Sarah was very helpful with our order”

Helpful Report

Posted 2 years ago

“Really pleased with our new branded notebooks. The price was competitive and I'm impressed with the quality. Thank you to Ben Jones (Senior Account Manager) for your help with managing my enquiry and order.”

Helpful Report

Posted 2 years ago

Hi Joanna, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“I needed a very rapid delivery of bags for an event and was pleasantly surprised at the wonderful efficiency and responsiveness of Mik at Everything branded. Talking me through the process, checking to make sure the delivery within my very tight timeframe was possible and emailing me to work through the approvals. They look great on screen so I am looking forward to receiving them.”

Helpful Report

Posted 2 years ago

Hi Fiona, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“Every time I contact Everything Branded and speak to Ben Jones to help me with choosing the right merchandise, I'm confident that the outcome will be a successful one. Ben always provides a professional service even when I ask for quick turnarounds. Thanks for your help as always Ben!”

Helpful Report

Posted 2 years ago

Hi John, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“I had a great experience with Daniel Ogden, since I contacted Everything Branded requesting a quote until the items arrived. Daniel made the process very smooth, and always responded our queries and requests promptly, and I had a lot since it was my first time organizing branch merchandise for an event. I had a great experience with his customer service and the products arrived exactly on the date requested.”

Helpful Report

Posted 2 years ago

Hi Kate, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“Items delivered damaged and Craig told me I would receive a refund back in April. It is now July and still no refund and Craig is not returning emails.”

Helpful Report

Posted 2 years ago

“Mik helped me very much and i would use this company again”

Helpful Report

Posted 2 years ago

Hi Jordan, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

“Aaliyah's customer service was outstanding. They were very responsive to my emails and were also very helpful. Really Impressed.”

Helpful Report

Posted 2 years ago

Hi David, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 2 years ago

Everything Branded is rated 4.8 based on 7,111 reviews