Fair Investment Company Reviews

Name: Fair Investment Company
Rating: 3.89

3.9 Rating 180 Reviews

75 %

of reviewers recommend Fair Investment Company

Company Reviews

Questions

Metrics

3.9

Based on 180 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

0845 308 2525

Email:

helpdesk@fairinvestment.co.uk

Location:

20 The Mall, Clifton, Bristol
BS8 4DR

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Fair Investment Company 1 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient but could make contact a bit sooner before an investment matures.”

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Posted 7 years ago

“It was just a link into Investec, didnt really offer any advice”

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Posted 7 years ago

Dear Mr Rufus, We are a non-advised service but I am sorry that you felt our service was only worth 3 stars. We feel what we offer includes more than just a link to one of our investment plan providers. For example, all potential customers have the opportunity to request further information, sent to them by email and post. We produce full application packs and supporting literature for potential customers, including our own Fair Investment Company factsheets, and offer helpdesk support both pre and post application. When an investment is taken out, we see the application process through from start to finish, including an appropriateness assessment where relevant as well as all regulatory checks, and we act as your intermediary throughout the investment term. We also include a full maturity service, regardless of the length of time you are invested. Finally, our helpdesk are always on hand to answer any questions you might have. We do hope you continue to use our site and might consider a higher rating in the future. Kind regards, Oliver Roylance-Smith Head of savings and investments

Posted 7 years ago

“No nonsense, clear options offered without the confusing gobbledygook and ongoing charges from IFA's, allowing me to make my own decisions on investments”

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Posted 7 years ago

“quick respone and clear info”

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Posted 7 years ago

“In all ways”

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Posted 8 years ago

“Quick response to initial enquiry and good follow up”

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Posted 8 years ago

“They replied to my query re Investec without any difficulties.”

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Posted 8 years ago

“Good selection of deals with risks explained”

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Posted 8 years ago

“Good reliable service.”

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Posted 8 years ago

“Vast amount of options to invest. Very clear on information on products. Informations and documentations were received with 2 days and commission were also clear and explained upfront.”

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Posted 8 years ago

“Full explanation of the merits and pitfalls of the investment. One complaint: the text was very faint, not easy to read. Print in black in future?”

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Posted 8 years ago

“Different selection of funds”

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Posted 8 years ago

“very Satisfied”

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Posted 8 years ago

“Very helpful when I called for clarification on my ISA transfer.”

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Posted 8 years ago

“I entered my details and within hours I received an email reply with full details and attached forms to be filled in, I then printed the forms filled them in and sent them off. A couple of days later I received the same forms in the post again with instructions, from these I realised I hadn't filled and sent in one form. A quick telephone call later I was told I should fill the form in and could email it, which I did. All went through with no problems result.”

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Posted 8 years ago

“Very efficient.Would recommend.”

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Posted 8 years ago

“Clear information, well presented and a wide range of products”

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Posted 8 years ago

“you are OK but cannot understand why I had to use another investment house for a maturing Investec investment when you would not offer the new one mentuioned and provided by Investec”

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Posted 8 years ago

Dear Mr Warrener, Thank you for your comments. Some plans are not available on a non-advised basis and so we are not able to promote them or transact them on your behalf. If you would like to confirm the exact name of the plan you were looking to invest in, I will investigate this for you fully. Kind regards, Oliver Roylance-Smith Head of savings and investments

Posted 8 years ago

“Yourselves were passed on by a mate,no problems so far.”

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Posted 8 years ago

“Would like to know where to find a simple guide to kick out plans. Can never understand them.”

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Posted 8 years ago

Good afternoon Mr Multon, Thank you for your feedback and I hope the following two articles may be of interest. The first is a basic investor’s guide to kick out plans and the second focuses on some of the main reasons why investors consider kick out investments (you may have to paste the link into your browser): http://blog.fairinvestment.co.uk/the-investors-guide-to-kick-out-plans-2/ http://blog.fairinvestment.co.uk/top-10-reasons-to-consider-kick-out-investment-plans-now/ Please also remember to call our investment customer services team on 0845 308 2525 with any questions you may have. We're here to help. Kind regards, Oliver Roylance-Smith Head of Savings and Investments

Posted 8 years ago

Fair Investment Company is rated 3.9 based on 180 reviews