Fair Investment Company Reviews

4.3 Rating 139 Reviews
86 %
of reviewers recommend Fair Investment Company
4.3
Based on 139 reviews
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Phone:

0845 308 2525

Email:

helpdesk@fairinvestment.co.uk

Location:

20 The Mall, Clifton, Bristol
BS8 4DR

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Fair Investment Company 5 star review on 31st January 2023
Daniel
Anonymous
Anonymous  // 01/01/2019
Regarding my recently matured Morgan and Stanley defensive plan 5 (19th Nov) Correspondence for Fair Investments was very good ,but direct correspondence from M & S themselves disappointing to say the least. (One might be tempted to believe delaying tactics were being employed regarding repayment-I appreciate this is beyond your control )
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Posted 9 years ago
Easy to use and a very quick response. Used Fair investment a lot and am very satisfied with my experience both online and by telephone.
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Posted 9 years ago
Good interest rates, never had any problems. Prompt service
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Posted 9 years ago
generally good but I'm still awaiting a return call about missing quarterly payments from Morgan Stanley which haven't materialised this month and were due on 1st Dec. My call to Rob this morning refers.
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Posted 9 years ago
Dear Mr Davidson, We're simply looking for a review of the service we have offered to our savings and investment customers, for example our Helpdesk support, customer services, requesting product information or applying for a plan. Kind regards, Oliver Roylance-Smith Head of savings and investments
Posted 9 years ago
It took me something over 3 months to find and make an investment because of the narrow time periods for isa transfers. During this time my money was not earning anything for me. The investment I chose has not started yet. My interaction with your staff and web site was excellent. A significant number of your proposed investment organisations appear to have been caught in mal-practice in resent years, which is somewhat worrying. In addition the fall back credit guaranteeing banks in the UK appear, by an large, to have demonstrated by cannot manage funds; thus the extra protection they offer smacks of being illusory. Roland Pullen
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Posted 9 years ago
I did have concerns this might be a scam. Entered small and have found to be all ok and avoids a financial advisor
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Posted 9 years ago
Communication excellent and quick via both electronic and post. Investments processed very fast. An excellent service.
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Posted 9 years ago
I wasn't happy with the guy who called me telling me that there will be £90 something charge for the 3K investment I placed. He sounded too imposing and didn't sound friendly at all. The whole process, online and posting stuffs without any human contact, was okay but to end it like that was disappointing (when finally in the whole process you get to talk to someone from the company).
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Posted 9 years ago
Dear Mr Licup, Thank you for your useful review and I'm sorry to hear that you were disappointed with part of our service. We take our customer service extremely seriously and your feedback will be reviewed and discussed at our next Helpdesk meeting. Kind regards, Oliver Roylance-Smith Head of savings and investments
Posted 9 years ago
Thank you for handling my recent investment. All processing seemed to go smoothly and I have started to receive monthly income payments from Meteor. I wish all money matters could be dealt with as efficiently.
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Posted 9 years ago
Staff always helpful and have good product knowledge, forms & papers clear and easy to use, would like follow-up info on how my investments are doing on a regular basis (quarterly) if possible. Barrie Stannard.
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Posted 9 years ago
Clear information, always presenting options for consideration. Recommend service to friends.
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Posted 9 years ago
Very efficient and always helpful. I was pleased with the customer feedback I received when I raised an issue with Fair Investment and will continue to use Fair Investment in the future. Mr A J O'Connor
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Posted 9 years ago
I was disappointed at the delay in transfer. Having requested this at the end of August, as your reply of 3 September confirms, it wasn't until I chased you on 23 September after return from holiday, that I was informed of someone's form error ! The transaction date was finally 29 September. Perhaps you can explain this ? Mrs U Brown
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Posted 9 years ago
Dear Mrs Brown, Thank you for your feedback. I will look into this personally for you and ask our Helpdesk to reply to you directly since this relates to a specific plan. Kind regards, Oliver Roylance-Smith, Head of savings and investments
Posted 9 years ago
The whole experience was just so user friendly.
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Posted 9 years ago
Completely satisfactory - I have invested in several products promoted by fairinvestment.co.uk .
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Posted 9 years ago
There are so many products on offer with different degrees of risk that it is mind boggling to choose. Every time I started the process to buy, another choice came through with a different buy before date and different rate of interest. I think I have chosen well, with less risk, but only time will tell
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Posted 9 years ago
excellent service and very competitive rates for savers a nd investers.
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Posted 9 years ago
Excellent response to queries and in execution.Thank you. NCJ
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Posted 9 years ago
A regular supply of innovative savings and investment ideas with excellent customer service to match. Would recommend.
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Posted 9 years ago
Fair Investment Company is rated 4.3 based on 139 reviews