“I ordered a hat on 7/14/26. I received tracking 7/15/26. The package was never picked up by the carrier. I sent 3 emails and this was the response from the third;
Hey there Frank,
I’m so sorry about the delay and confusion here.I’ve got to be completely honest. I’m not sure what might have happened here. If we printed the label that means I was ready to ship it. But clearly it was never received by USPS. Or at least hasn’t been scanned in yet. I’m going to go ahead and get a second package out to you first thing tomorrow morning. If you happen to receive two, call it your lucky day or maybe gift the extra to a friend.
Sorry again about all of this! Hope you understand.
Best,
Eric from Feeling
That was 5 days ago. I have not received a Followup or tracking since , despite another 3 emails. I have seen a similar review from another customer and now feel this is a pattern. I have also requested a refund and this email has been ignored as well. This is very frustrating and needs to be disclosed. 10 days following my order and I have no idea if I will receive the item I purchased.”
“I ordered three products over a month and a half ago. They never arrived. They acknowledged their mistake and promised to fix it. They did not.
I have not received the products or a refund.
I have ordered from them before and it was high quality and a great experience. This time has just been annoying.”
“This hoodie makes me smile every time I put it on. It's comfy, it's warm, and it supports a great cause! Love the mint color. Keep up the good work!!”
