Fetch Reviews

Name: Fetch
Rating: 2.30

2.3 Rating 135 Reviews

33 %

of reviewers recommend Fetch

Company Reviews

Questions

Metrics

2.3

Based on 135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Fetch 1 star review on 23rd January 2021

Zoey

Fetch 1 star review on 2nd September 2020

Dana

Inge Preston

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price Science Hill dog food i could find and even got more money off with a voucher code”

Helpful Report

Posted 8 years ago

“Fantastic delivery service, friendly staff and great prices.”

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Posted 8 years ago

“Excellent prices and offers appropriate for my Dog”

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Posted 8 years ago

“Found just what I wanted for my little dogs treats, freeze dried liver treats”

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Posted 8 years ago

“They have a great selection of pet foods and at really competitive prices. What I like most is the fact that you can book an hour time slot which is so handy and it's available seven days a week”

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Posted 8 years ago

“Fast delivery and cheaper prices”

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Posted 9 years ago

“Excellent range of products, competitive prices and I can link any orders to my Ocado delivery for free!”

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Posted 8 years ago

“Excellent service,shame they dont have a loyalty customer scheme”

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Posted 8 years ago

“Competative prices with superb delivery options, offering hourly slots for your convenience.”

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Posted 8 years ago

“Low prices, impeccable service and selectable delivery slots. What more could you want?”

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Posted 9 years ago

“Very good prices and brilliant delivery service with next day one hour slots.”

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Posted 9 years ago

“Efficient, competitive prices, easy website to navigate, kept in touch with updates about our order and the delivery was on time, helpful drivers with a can do attitude”

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Posted 9 years ago

“quick & easy to use website, choice of time slots for you to choose the time to suit you. Very pleasant and helpful delivery guys.”

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Posted 9 years ago

“excellent service, updates on delivery times if delayed”

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Posted 9 years ago

“Always fast free timed deliveries.”

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Posted 9 years ago

“good prices and fast service”

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Posted 9 years ago

“Had the product I wanted and delivery 1 hour slots - quick and efficient and as expected.”

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Posted 9 years ago

“Crystal clear from choosing and ordering through to actual delivery”

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Posted 9 years ago

“Crystal clear from choosing and ordering through to actual delivery”

Helpful Report

Posted 9 years ago

“Great online shop for all your animal needs. Cheap and delivers next day in a time slot suitable for you, never any issues and packed and delivered perfectly”

Helpful Report

Posted 9 years ago

Fetch is rated 2.3 based on 135 reviews