Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,744 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in excellent time!”

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Posted 4 years ago

“Always a source of a present that is just that little bit unusual. Plant Life Support the perfect gift for the plant loving medic.”

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Posted 4 years ago

“Bought for someone as a birthday present and she loved it!”

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Posted 4 years ago

“Excellent product great that they gave Blue Light discount and arrived a lot quicker than expected.”

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Posted 4 years ago

“excelente servicio”

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Posted 4 years ago

“Super selection of unusual gifts to choose from. Easy selection and checkout. Speedy delivery, quality items. Very happy and super funny communications.”

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Posted 4 years ago

“Great success for a 9 year old and a 4 year old. Excellent service/delivery”

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Posted 4 years ago

“Lovely light. Bought for granddaughters bath-time (under supervision) she loves it.”

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Posted 4 years ago

“Great product, lightening-speed delivery, cool packaging. Really impressed. Thank you.”

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Posted 4 years ago

“Great service, quick delivery, excellent item”

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Posted 4 years ago

“Fast delivery. Easy to order.”

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Posted 4 years ago

“All items purchased were very well rated”

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Posted 4 years ago

“I loved the F***ing Strong Coffee and Margo says thanks for the box.”

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Posted 4 years ago

“good communication when i had a problem, thank you”

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Posted 4 years ago

“My order was delivered by the next day. Product is well presented.”

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Posted 4 years ago

“Speedy delivery and all products ordered are as described and bring much joy to all recipients (most of what I ordered were gifts for pals) I always recommend Firebox as it's great for unique and quirky gifts!”

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Posted 4 years ago

“Great thanks”

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Posted 4 years ago

“I couldn't get the product due to the greek customs. The team of Firebox were super helpful ... the communication were extremely smooth and easy and they refunded me in no time :) will be placing my next order very soon”

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Posted 4 years ago

Hi Yazan, thank you so much for taking the time to review us - we appreciate it. We would like to sincerely apologize for the bad process with your order. Normally it should not be possible for you to order alcohol abroad, but obviously, there was an error in the web store. We hope that our customer service was able to solve the problem with you and that the solution with a refund in full is also to your satisfaction. We would be happy if you continue to be loyal to us and we can welcome you back as a customer during the year. All the best Firebox

Posted 4 years ago

“Clear communication, quick delivery to Holland, package nicely wrapped. My daughter really loves her Astro Tayto!”

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Posted 4 years ago

“Order arrived 24 hours after ordering. Fab service as always!”

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Posted 4 years ago

Firebox is rated 4.4 based on 4,744 reviews