Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Firebox twice now and been very happy each time with the service, delivery and quality of each item.”

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Posted 11 years ago

“Have enjoyed the whole experience, communications were good and although I had to wait you didn't forget to update or offer the choice to cancel. Refreshing and more inclined to be patient and wait for goods. Brilliant”

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Posted 11 years ago

“It's great. I love the site, I love the emails and the casualness of the site. It's one of a kind and it's brilliant.”

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Posted 11 years ago

“I have always had a great experience shopping with Firebox. Even though I am in 'the states' and the shipping is a bit farther, and there is a customs check, my products always arrive in a timely manner and well packaged. The folks are customer-oriented as well.”

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Posted 11 years ago

“Super fast delivery and great item. Very happy, I'm sure I will be shopping again with Firebox.”

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Posted 11 years ago

“Great! Ordered and item came the very next day!”

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Posted 11 years ago

“Quick delivery and exactly what I expected.”

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Posted 11 years ago

“I adore firebox! Excellent products, fantastic service honestly one of the best websites I've used!”

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Posted 11 years ago

“Great place to shop”

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Posted 11 years ago

“Firebox is brilliant for anyone that's usually hard to buy for! The service is great and I received my order within 2 days I also received a text and email to advise they had left my item with my neighbour. I will definitely be using firebox at christmas!!”

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Posted 11 years ago

“Nice to see a retailer with a sense of humour for a change.”

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Posted 11 years ago

“From the easiness of the ordering to the well informed delivery, everything was spot on and I would definitely use again.”

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Posted 11 years ago

“Efficient service...products arrived safely and were even better than I had expected. This, along with customer service contacts that brought a smile to my face, can't be bad! ..Well done, Firebox! You made internet shopping seem as if we were face to face - a pleasure doing business with you!”

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Posted 11 years ago

“great service will use firebox again and tell my friends”

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Posted 11 years ago

“Firebox offer a service that is second to none. Every item I have ordered has arrived on time and in excellent condition. They're just brilliant!”

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Posted 11 years ago

“fantastic site, excellent service very speedy delivery, will use again”

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Posted 11 years ago

“Can't review the item 'cos it's going to someone as a present but, the service was very good, no problems delivering to Spain. Thanks”

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Posted 11 years ago

“It's amazing. I always love the quirky descriptions. It always makes me smile and I love the free sweets in the delivery box. They really set themselves apart from other shops and have a great selection”

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Posted 11 years ago

“Nice pice of kit, promptly delivered, well packed - what's not to love?”

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Posted 11 years ago

“It is an amazing website, fast delivery and amazing products thank you. Everybody should get a little thing from firebox.”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews