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Firebox Reviews

4.4 Rating 4,743 Reviews
84 %
of reviewers recommend Firebox
4.4
Based on 4,743 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
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Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous
Anonymous  // 01/01/2019
I purchased an egg-cup dinasaur and the little recipient was very pleased with his gift. It came in a lovely box and was well made. It enabled me to give a nice gift to a child knowing he would love it!
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Posted 6 years ago
This is a great place for fun finds! I was expecting a longer wait, as I am in the US, but it came quickly and was packaged well against damage. My husband thought it was fun, and he has plans to celebrate his 40th birthday in fabulous Disco style. Thanks, Firebox!
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Posted 6 years ago
Fast shipping and excellent service. Best and funniest Christmas gifts ever. My friends loved the Penis Slippers. Huge laughs.
Firebox 5 star review on 30th December 2019
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Posted 6 years ago
Easy to use fast and efficient service
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Posted 6 years ago
Quick delivery delivered when they said.
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Posted 6 years ago
Easy to use website, quick delivery
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Posted 6 years ago
Fast delivery and fun item. Bought the mini record player. Well worth it for the fun and novelty
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Posted 6 years ago
Always fun opening the mystery boxes. However disappointed that after buying two Disney boxes the contents were both the same ! Thanks
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Posted 6 years ago
Bought a surprise dragon egg as birthday present. My 8 year old loved it.
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Posted 6 years ago
Such an amazing website for gifts for the whole family ! A great selection of different things as well 😁
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Posted 6 years ago
Purchased the vibrating sloth. He was cute but the vibration feature was poor
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Posted 6 years ago
I bought the throw throw burrito game for a friend of mine (we call each other Taco and Burrito) so you can imagine this was the perfect present. It came promptly and looked like a high quality product. My friend was over the moon with it and sent me pictures of her playing it and now is pestering me to play it together with her. So overall, I made someone very very happy, with your help. Thank you Firebox :)
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Posted 6 years ago
Quick delivery, well packaged and lovely items.
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Posted 6 years ago
Customer service is awesome. I wasn't around to pick up my package. Long story short, it got returned to firebox (I live in Canada) and they were able to ship it back to me with zero issues what so ever. I got a custom pillow and the pictures on them are perfect! Also got a gadget mystery box, and it was fun watching watching my dude open it and see what was inside on Christmas morning. Such a great website.
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Posted 6 years ago
Fantastic, bought from a few times, great for gifts that are different
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Posted 6 years ago
Was a few weeks before shipped but OMG were these chocolate bombs worth the wait. Xmas present for my daughter and she loves them. Bit pricey but as a treat, worth every penny.
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Posted 6 years ago
Excellent service. One of my items was damaged and the customer care team sorted it promptly. I will use them again.
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Posted 6 years ago
Firebox rock. They always have. XxX
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Posted 6 years ago
I got a mystery gadget box for my husband and it came with a double Detachable speaker that was broken the rest of the box wasn’t anything special, also got a drink mystery box it was ok I suppose, the 3rd mystery box never turned up no contact till I got in contact, sent email about the speakers still no contact obviously a busy time.
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Posted 6 years ago
YOURE CUSTOMER SERVICE SUCKS. I SENT EMAILS ON DEC 17TH, 19TH & 26TH. YET NO REPLIES.
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Posted 6 years ago
Firebox is rated 4.4 based on 4,743 reviews