Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb Company, Friendly, Great Shopping Experience and Great Comms !!!! Recommended !!!”

Helpful Report

Posted 10 years ago

“Fridgeezoo Animals, Excellent but annoying Japanese Fridge Pets. Great as a present, just a bit of fun. At first I thought they would be too small, thinking they would be like a regular carton but then that would just take up valuable space. So smaller is better. Different ones say different things. WE have a Penguin and he is quite generic and non aggressive tone. I haven't a clue what he says but it sounds fun. I wouldn't buy the English versions as they sound very boring and what they say is rubbish. Overall a little expensive for what it is. But great for xmas/birthdays for the crazy or Japanese/anime inspired people in your life!”

Helpful Report

Posted 10 years ago

“Service is first rate and it's great to be able to chat over phone too. Beware their next day delivery firm who messed me about and kept me in for 2.5 days as delivery was urgent BUT good old FB gave me a refund and allowed me to keep the replacement parcel too. (Which I had offered to return to them). Wow! Outstanding.”

Helpful Report

Posted 10 years ago

“awesome company, I've ordered from them at least 6 times, and to be honest ive never ever had a problem, theyre always entertaining and friendly. its the first site me and my fella check if were struggling with ideas for presents and they never fail :)”

Helpful Report

Posted 10 years ago

“excellent service and products....good for unusual gifts”

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Posted 10 years ago

“Great, your emails always make me chuckle to myself, so refreshing amidst the usual formal, boring ones”

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Posted 10 years ago

“Verry fast and trouble free procedure. So pleased with product which was just as described on the website.”

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Posted 10 years ago

“I would describe my Firebox experience as being “Absolutely Fantabalistical!””

Helpful Report

Posted 10 years ago

“Great site, easy to use, excellent service. Safe environment. Loved your email updates on my products, the status of my delivery, made me feel valued as a customer. You bet I'll recommend you and Yes I'll be back. Very proud of my glasses (they aren't all for me honest!) - I'm bragging about them already. x”

Helpful Report

Posted 10 years ago

“Hey cool kids, I would like to say I think you're all very hip, I stay warm at all times knowing you're still doing well. At night I think to myself what a great company you are, and by morning that feeling hasn't changed, Sweetdreams sweet princes. X”

Helpful Report

Posted 10 years ago

“What a great website, operated by passionate people. From purchase to delivery was a forgettable (read perfect, no issues) experience, even the confirmations will make you smile.”

Helpful Report

Posted 10 years ago

“'twas good. 10/10 would look at again”

Helpful Report

Posted 10 years ago

“Item arrived quickly, very well packaged. Would definitely recommend to a friend/use again.”

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Posted 10 years ago

““Awesome - I really like the emails you get. They make me smile. Quality products and gifts. Great customer service””

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Posted 10 years ago

“the mug was broken handle broken off”

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Posted 10 years ago

“Fantastic, quickest I've ever received anything I've bought online and the person the items were for absolutely loved them.”

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Posted 10 years ago

“We're amazing!:) Thanks a lot!”

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Posted 10 years ago

“Fab products from innovative, imaginative, useful and totally bonkers! The service is excellent and the site easy to use couldn't ask for better!”

Helpful Report

Posted 10 years ago

“They are amazing!”

Helpful Report

Posted 10 years ago

“As always 5* Never had a bad experience with firebox either with delivery or items received”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews