Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great website with lots of unique gift ideas as well as loads of wit. Definitely worth visiting”

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Posted 10 years ago

“Excellent service. One mildly defective item replaced, no quibble, almost overnight. Thank you Maddy. A real find.”

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Posted 10 years ago

“I absolutely love firebox it is a brilliant service with great products I would highly recommend it to everyone”

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Posted 10 years ago

“Such an easy website to order from. The goods were delivered very quickly and it made the whole experience effortless.”

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Posted 10 years ago

“Unique. Absolutely love firebox. I recommend it to everyone.”

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Posted 10 years ago

“All round great service, highly recommend.”

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Posted 10 years ago

“Arrived very quickly in gorgeous packaging, all the bottles were safe in cool bubble wrap and everything was perfect! Have already recommended to several friends! I love you, Firebox!”

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Posted 10 years ago

“Would recommend people who like unusual items to firebox.”

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Posted 10 years ago

“very very pleased with this service so quick and efficant the team are very friendly understanding and helpful got back to me straight away letting me no tht 1 of my orders was not in stock replied every time and was as helpful as they could be have defo recomendeed the website to friends and family”

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Posted 10 years ago

“Products look good, delivered super fast with a charming sense of humour... prefer the bags of jelly sweets to the lollies, though.”

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Posted 10 years ago

“Firebox resolves problems with a speed and efficiency that staggered me. Their customer service is also very friendly, providing a very human face for a medium that can be very impersonal.”

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Posted 10 years ago

“Very quick delivery, well packaged and great customer service”

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Posted 10 years ago

“Great and easy website to navigate and all ordered from my iPhone. My purchase arrived in plenty of time for Christmas to then send elsewhere in the UK. Loved the emails confirming my purchase too! A lot of companies could learn from this rather than the drab emails that you normally get from online retailers! Great work Firebox.”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“Super helpful, witty email updates and a wide (excellent and varied) choice! As always, you are my 'go to' when looking for presents!”

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Posted 10 years ago

“excellent service and humour”

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Posted 10 years ago

“Great service as always. One of the few companies I can trust to be on time for delivering date or before.”

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Posted 10 years ago

“Exactly what I wanted an now I have the full set thank you firebox it's always a pleasure :) xx”

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Posted 10 years ago

“Easy transaction, speedy delivery, great packaging and awesome gifts for everyone.”

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Posted 10 years ago

“Great store, hilarious gifts, well worth it. You don't need to think twice. Hilarious, witty and friendly customer service, safe payment and speedy delivereies. If Zeus created a website built for man to shop, firebox would be it.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews