Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having waited spectacularly long for a pre-order item (nothing to do with Firebox themselves, just the product not reaching market), Firebox kept me entertained with updates and funny emails along the way. Item arrived promptly and perfectly packaged, an excellent experience!”

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Posted 10 years ago

“LOVE THIS COMPANY. Amazing products, fantastic customer service.”

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Posted 10 years ago

“What an amazing experience. The order was fab and the emails received before and after delivery were the best ever. I recommend everyone to buy from Firebox ????”

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Posted 10 years ago

“First class products to suit every pocket. Unique emails that are so funny I actually laughed out loud. They do make the customer feel very special.”

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Posted 10 years ago

“Amazing company, brilliant correspondence emails to keep you updated, I would definitely recommend this company and it's products!”

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Posted 10 years ago

“amazing service, fast shipping”

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Posted 10 years ago

“Rocket propelled delivery, sexy packaging and fantastic quality products. Highly recommend.”

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Posted 10 years ago

“Love firebox. Always loads of ideas for really cool less boring gifts. Awesome!”

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Posted 10 years ago

“Love you guys, your so quirky, just love the banter, it makes it so enjoyable dealing with you, keep up the good work.”

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Posted 10 years ago

“Super "finds" on Firefox. I keep coming back and I love the super fun emails and messages from buying to payment to waiting for my parcels it's fun all the way :D”

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Posted 10 years ago

“From start to end my recent purchase with firebox was excellent. From their easy to use mobile website to their fun and quirky email updates about my order, the whole thing was quick and easy. I never had to contact their customer support team so I can't comment on it but if it was anything like the rest of their services I could only imagine it would have been brilliant :)”

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Posted 10 years ago

“Really unusual products, fast delivery, just as I like it!”

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Posted 10 years ago

“Sweeeeeeeeet !!! ????????????????????????”

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Posted 10 years ago

“As always the service is brilliant and deliveries are very fast! Favourite website for ordering stuff off. Plus the free sweets are always good!”

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Posted 10 years ago

“A great selection of unique gift ideas for everyone at very affordable prices. If you are fortunate to have a big fat wallet, there are also amazing gizmos for the person who has everything, or why not treat yourself. I love the after-sales correspondence, it makes me smile.”

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Posted 10 years ago

“very good service .. 100% happy will def order again..”

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Posted 10 years ago

“Great value. Top Item. A+++++++++”

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Posted 10 years ago

“Definitely the no.1 site for a unusual gift and spur of the moment madness Thanks firebox”

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Posted 10 years ago

“Great service provided. Very efficient. Particularly like the quirky approach to communications!”

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Posted 10 years ago

“Always great experience ordering from firebox, strange and unusual gifts for the whole family, plus a wee sweetie just for ordering. Lovely touch.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews