Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like you cool guys, the products are up there with the coolest of cool. and your messages and requests are epic....... Seriously , you order, you get a nice email, the box arrives very fast, what's not to like. Oh yes, the stuff inside is described perfectly well and does what you claim too!”

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Posted 11 years ago

“A brilliant website for unusual present ideas. Awesome as always!”

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Posted 11 years ago

“I love the humour in all of the emails that you send regarding the status of my order. They really make me smile :)”

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Posted 11 years ago

“Excellent range of products helped me find something a bit different for a gift. Fair/competitively priced and with me pretty darn quick! Would highly recommend.”

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Posted 11 years ago

“Everything arrived quickly and was exactly as described. Will definitely buy from firebox again.”

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Posted 11 years ago

“Never had a cause to complain with there service, one of the best online retailers I've used.”

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Posted 11 years ago

“Everything was perfectly satisfactory, thank you.”

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Posted 11 years ago

“goods arrived very quickly and I had an extra treat of some sweeties in there, you are awful.. but I love you !”

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Posted 11 years ago

“Great all round service, I would highly recommend!!!”

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Posted 11 years ago

“As always great!”

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Posted 11 years ago

“The site is amazing and easy to use, not to mention the range of unique and incredible gifts that are available on there make simply using the site a pleasure. To top it all off, the customer service is great, the delivery is spot on, the packaging (most people consider this to be a minor thing, but personally it's a must when using a courier) was secure and well padded. But what really sets them apart is their sense of humour. Never before have I so happily recieved spam from a company. Carry on Fireboxers, you've amused me enough to put a review out to the world.”

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Posted 11 years ago

“very very pleased with the items I received. love the friendly interaction. will certainly use Firebox again”

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Posted 11 years ago

“Excellent service and quality products ????”

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Posted 11 years ago

“Brilliant screen cover have already dropped my phone a few times and it seems fine ... Has got a little scratch on it now but not very deep and can't be noticed and the screen is still perfectly ok So easy to put on comes with all you need to get it on easily and well as well as coming in a cute funky package Would recommend this to a friend”

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Posted 11 years ago

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Posted 11 years ago

“Excellent service - Website nice and clear, ordering simple, I was kept informed and hand warmer arrived promptly - service could not be improved thank you.”

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Posted 11 years ago

“First order from Firebox and what an absolutely joyous experience from start to finish! Both website and emails refreshingly lighthearted! Will definitely use them again and again.”

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Posted 11 years ago

“Fantastic as always! Everything was beautifully packed and arrived promptly. Thank you Firebox :)”

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Posted 11 years ago

“Definitely happy customer, definitely I will be back! I already recommended you to my colleagues.”