Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to use, great products & always deliver on time!!”

Helpful Report

Posted 11 years ago

“awesome service and love the little goodies in the package! Thank you!”

Helpful Report

Posted 11 years ago

“Great quirky emails made me laugh”

Helpful Report

Posted 11 years ago

“Brilliant, the only place I will ever shop for gifts!”

Helpful Report

Posted 11 years ago

“Fireboxs' banter and flattery is well worth the wait for your delivery.I love it. Plus you get a little surprise in your package too!”

Helpful Report

Posted 11 years ago

“Great service, great product, really happy with how simple it was, nice to deal with a company with a sense of humour too!”

Helpful Report

Posted 11 years ago

“Everything you don't even think that was possible that exist is on this website!! Go ahead!!”

Helpful Report

Posted 11 years ago

“Rock star service. Package Arrived bang on time and we love it. Really would use again and highly recommend. So easy to use website and order to. 5* all the way.”

Helpful Report

Posted 11 years ago

“Very good indeed - they under promised (3-5 days) & over delivered (delivered in 2 days)! Great service!”

Helpful Report

Posted 11 years ago

“I ordered the Power Pen, which holds a backup charge for your cell phone. It comes ready with mini-usb and iPhone adapter. It's sleek design doesn't feel bulky like other tech-pen products. I gave this to my husband for Father's Day (US) and he loved it. Overall: Great job. Packaged well. Provided item exactly as stated. Quick shipment.”

Helpful Report

Posted 11 years ago

“Excellent experience the customer service emails not only kept me informed of each step but kept me highly entertained oh and the gift went down really well too”

Helpful Report

Posted 11 years ago

“Love the site!!!”

Helpful Report

Posted 11 years ago

“I ordered a cold press coffee pot for a friend's birthday. It arrived within days and was packaged well. The cynical and sarcastic emails, whilst not for everyone, made me chuckle and I was kept abreast of all developments in a timely fashion. I would order from Firebox again, definitely.”

Helpful Report

Posted 11 years ago

“Love buying from here! Amazing products! And their emails brighten up my day!”

Helpful Report

Posted 11 years ago

“The products arrived a bit late, but on good condition, and both deliver the promise -- amazing products!”

Helpful Report

Posted 11 years ago

“Always excellent service, great selection of products My first stop for presents for friends and family”

Helpful Report

Posted 11 years ago

“Firebox have a great selection of gifts for any occasion or if you just fancy treating yourself! Check them out NOW! Keep up the good work legends”

Helpful Report

Posted 11 years ago

“Item received well in time before I needed it, excellent service :-)”

Helpful Report

Posted 11 years ago

“Sorry I thought for the money the bird box was very poorly made. £9.95 might have been a more realistic price.”

Helpful Report

Posted 11 years ago

“Great website, easy to navigate if you're searching for pressies by just clicking "show me everything". I'm always really pleased with the products and I love all the random stuff on there. I always check this site out for birthdays and christmas presents! Postage really quick as well.”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews