Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect!!!”

Helpful Report

Posted 11 years ago

“Firebox customer service is impeccable only downside was the delivery itself!”

Helpful Report

Posted 11 years ago

“Kept me updated on when item would be back in stock and then delivered swiftly and in great condition.”

Helpful Report

Posted 11 years ago

“A great range of products, fast delivery, and a total pleasure to deal with...”

Helpful Report

Posted 11 years ago

“A place of interesting products, witty banter and great service. A genuinely fun place to buy stuff from.”

Helpful Report

Posted 11 years ago

“Easy to order and pay. Quick delivery in the Netherlands”

Helpful Report

Posted 11 years ago

“Fantastic. The website was clear and easy to use, the payment process simple and the delivery very quick. Also the products bought were exactly as described and my nephew loved them!”

Helpful Report

Posted 11 years ago

“Charming, reliable and a fast service. Will buy here again for sure.”

Helpful Report

Posted 11 years ago

“It was a very quick (only took 6 days to Germany) and lovely packed delivery. Never got something so nice ! Even the mails you get are wirtten so cute !”

Helpful Report

Posted 11 years ago

“Amazing company, excellent products! and they also surprise you with a little sweet treat with your delivery! (makes my day every time)”

Helpful Report

Posted 11 years ago

“Excellent service, well packaged, and always kept up to date with the progress of your order, including when its out for delivery. What more could you ask for.”

Helpful Report

Posted 11 years ago

“Firebox is a brilliant online store that is quick and super efficient at sending the products to you, their website it clear, and easy to navigate unlike some gadget type websites, it's got the cool, the quirky and the downright weird, so a big thumbs up from me and my family, makes birthdays and Christmas a doddle!”

Helpful Report

Posted 11 years ago

“Another amazing item from Firebox! Perfect cheap prezzie as potential stocking filler for my loony unicorn loving bezza. Always enjoy looking through the website for gems of amusement all the way to feeding my Star Wars fetish! Loving your work and keep it going xxxx”

Helpful Report

Posted 11 years ago

“Love ordering from firebox always a great service”

Helpful Report

Posted 11 years ago

“Brilliant site, I just love them to bits; it's fast, friendly the products are very unusual and they make me laugh with their response to your orders. What more can I say, I'm in love.”

Helpful Report

Posted 11 years ago

“These guys sell great products but the top rating for me comes from their service. My product (delivered from the maker) didn't arrive and the team at Firebox responded quickly, talked to me like a real, intelligent human being, they had real names and the service and responses were excellent. I'd recommend and definitely buy again.”

Helpful Report

Posted 11 years ago

“i love the service firebox gave me .they have a very quirky way of keeping their customer upto date with their order .It made me smile and tell all my friends love the idea and a little bag of sweets went a long way with me anyway i also like the products and will probably shop their as one of my first choices primarily because of the unique style of service love it im totally sold !”

Helpful Report

Posted 11 years ago

“These socks are cool, it's the second time I’ve bought them as a present as the first recipient said they were her new favourite socks.”

Helpful Report

Posted 11 years ago

“Awesome experience! I had it addressed to my 3 year old, who was THRILLED to receive something in the mail! She loves her Unicorn nightlight ...and she loved the candy inside! (which we didn't ask for) A++”

Helpful Report

Posted 11 years ago

“I can always rely on Firebox to deliver excellent products in a timely manner.”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews