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Firebox Reviews

4.4 Rating 4,743 Reviews
84 %
of reviewers recommend Firebox
4.4
Based on 4,743 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
Read Firebox Reviews
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Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous
Anonymous  // 01/01/2019
Very good. E-mails made me smile and i was kept up to date at all times. Best customer service experience for a while. Full marks
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Posted 10 years ago
Excellent customer experience as always
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Posted 10 years ago
Could not believe how quick delivery was! Definitely recommend to friends :)
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Posted 10 years ago
Brilliant online store! Loved the quirky emails!
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Posted 10 years ago
Great website with quirky products that have humorous descriptions. Emails to confirm order and despatch are very memorable! Really fast delivery and well packaged. Will definitely use Firebox again, would recommend.
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Posted 10 years ago
Always helpful. Very fast delivery. Great choice of products that are a high quality. Always recommend this site.
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Posted 10 years ago
Thank you. You were very helpful when I ordered over the phone and a super quick delivery. Love the bottle and thanks again.
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Posted 10 years ago
I want to prance around in narwhale slippers and a reindeer 3some jumper whilst drinking unicorn tear gin out of the magical unicorn mug. I love everything about this website and the glorious people who created it. Thank you. xxxxxxxxxxx
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Posted 10 years ago
Excellent service. Quick delivery and even a bag of sweeties :-) Haven't had rainbow drops for years!
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Posted 10 years ago
Helpful staff, excellent product, will continue to use and recomend
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Posted 10 years ago
A wonderful website with a lot of humor! You can find fun gifts for everyone (including yourself) in good price and really good quality.
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Posted 10 years ago
This was my first order with Firebox and I was really happy with all aspects of my order, from email confirmation ( very funny and made me laugh) to say my items had been dispatched, fast delivery and all products of good quality. I would recommend anyone to use Firebox
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Posted 10 years ago
Never disappointed with Firebox. Love the quirky emails and the products are always top notch. A definite recommendation from me!
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Posted 10 years ago
Very swift delivery, it's a gift so hopefully goes down well.
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Posted 10 years ago
Easy website to navigate. Great selection. Easy to order. Delivery good. Packaging excellent & love those quirky emails you send.”
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Posted 10 years ago
Trouble-free ordering system. Very prompt despatch. Present for Grandson - at his request.
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Posted 10 years ago
Love the website (very millennial), easy to order and pay. LOVED the delivery; reasonably priced, fast and packaging is very good. Product range is pretty good (although some non-exclusive items may be slightly cheaper elsewhere) and they come as advertised.
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Posted 10 years ago
Personalised message cut off and garbled on all the gifts we sent. Poor.
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Posted 10 years ago
A superb variety at reasonable prices and topped off with entertaining emails.
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Posted 10 years ago
Postage is pricey but items are good and speedy
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Posted 10 years ago
Firebox is rated 4.4 based on 4,743 reviews