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I HAD AN ISSUE WITH MY SUBSCRIPTION RENEWAL AND REACHED OUT TO THEIR SUPPORT TEAM EXPECTING THE USUAL AUTOMATED RESPONSES. INSTEAD, A REAL PERSON NAMED JAMIE RESPONDED WITHIN MINUTES, RESOLVED MY BILLING PROBLEM, AND EVEN GAVE ME A FREE MONTH FOR THE INCONVENIENCE! THAT KIND OF SERVICE IS RARE THESE DAYS. THE DATING FEATURES ARE GREAT TOO BUT HONESTLY THE WAY THEY TREAT CUSTOMERS MADE ME A LOYAL USER.
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posted 2 months ago
- Karlie Avila
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I had a small issue with my account, and their support team was quick to help. It’s rare to find such responsive service on a dating site!
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posted 2 months ago
- Kamora Bishop
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The responsiveness of customer support is commendable. They genuinely care about users' experiences and actively implement changes based on feedback, which makes the overall service both effective and heartening.
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posted 3 months ago
- Will Booker
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Finally, a dating site that understands work-life balance! Love the video chat feature for quick virtual coffee dates between meetings. UI is super intuitive, and the verification process made me feel secure. Minor bug with notifications, but customer service fixed it promptly.
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posted 5 months ago
- Lilyana Levine